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Dunkin Donuts: Strategic Challenges

846 Words4 Pages

 Describe the company and its product or service: Dunkin Donuts is big food and coffee chain. It is based in Massachusetts, United States. Its CEO is Nigel Travis. The original Dunkin' Donuts slogan was Sounds Good, Tastes Even Better, and the current slogan is "America Runs on Dunkin'" since March 2006. Dunkin Donuts has more than 12000 restaurants. Dunkin Donuts makes coffee, tea and breakfast sandwiches. It has several varieties of Donuts and coffees. It has great services in all locations and the best part is that we get the same test of products in all locations.  Issues: 1. What are the three most critical challenges facing your business today?  Dunkin Donuts is facing more challenges in the business due to change in the taste and preference of the customers. There are more shifts in the consumer taste and preference towards health-conscious food that is affecting the entire existing business. Next, there is a decrease in the number of customers visiting the store exclusively for donut as there are more companies in the market to provide coffee and other beverages and other foods and donuts that are pulling the crowd. The next major issue is that Dunkin Donuts is generating more revenue from various beverages and shakes sell when compared to donuts indicating about declining …show more content…

There is a change in the pattern of retail stores and requires better technology to maintain them, therefore; it is essential for the company to address them. There is expected growth in the industry. Mainly there is a higher potential for growth in the emerging market, and Dunkin Donut has greater potential in European where the demand for these products are significantly higher. Economy and income of people are major contributors to this industry, and it has influence over the demand for their products in the

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