Case study: St. Rita 's Healthcare System Enterprise Instance Messaging (EIM) is a factor of Real-Time Communications that augments business competence by getting rid of delays in communications. These delays are more witnessed in the healthcare environment. Recently many healthcare organizations have realized that EIM can be of great benefit in the rate at which they grow and in that case increase the quality of patient care. In the case study, St. Rita’s Medical Center team made a recommendation to move to a secure instant messaging that will be used in the IT department. The move proved to be a success and in my opinion, the move was worth the risk. By implementing EIM products, it provided a faster system in communication between 26 members
Introduction Health is the way that gives a freedom from disease and sickness. Technological innovation has yielded a phenomenal growth in health care to deliver good health practice and patient outcome. One of the paramount outcome from technology in health care is ehealth. ehealth is an emerging practice in the fields of health and medical, that is delivered through technology by communication and information technologies to improve efficiency, effectiveness and quality of clinical and business process that are in practice by healthcare institutions for better healthcare even in remote places. Using ehealth will help in advanced quality of care, minimises the medical errors and from the organizational view it helps in financial aspects and is easy to work 2.
The objective of this project is to improve the Springfield region’s financial performance for the Saints Health. The Saints Health Region (SHR) is accountable for health care services for the 28-county Springfield Arizona Service Area. SHR Health Plan provides operating funds for SHR, and the services are provided through SHR Medical group, local physicians, and other providers. Currently, the operating margin is negative with an operating loss of $110.31 M although the membership growth is positive. As consultants, our team strives to develop strategies to improve the financial performance of SHR by focusing on short-term and long-term viability.
Education, information and resource referral was provided to address the following: 1. Veteran had concerns about, how to file a service connected claim. (Veteran was educated on how to process a service connected disability claim). 2. Veteran was not aware of all the services provided at the local VA Medical Center. (Veteran was provided with information about the services, clinics, and groups, i.e. Women’s Clinic, MVPC program, suicide).
With the uberization of healthcare and telehealth we often feel overwhelmed by the push for telehealth. As independent advisors, Ingenium Telehealth Consultants will work with you to determine which services will be successful, appropriate and the best way to integrate technology into the care delivery processes. Several benefits have been identified as a result of telehealth services being introduced. Increase the accessibility of and to professional caregivers Increase the quality and continuity of care to patients Increase the focus on preventive medicine through early intervention Reduce the overall cost of healthcare Education and training Contrary to vendor solutions, one size does not fit all.
Memorial Hermann http://www.memorialhermann.org/about-us/ The Memorial Herman health care organization has over 30,000 staff members, including physicians, nurses, clinical and administrative staff, and more. Memorial Herman focuses on evidence-based medicine to provide the best quality and safest care to their patients. Memorial Herman is national known and recognized for this its quality of care.
Background statement: Heritage Valley Medical Center has had a wonderful reputation for providing excellent health care services to their community. Initially, their community was 80% Caucasian, 40% African American, and 5% Hispanic. However, in the last 5 years, the population has changed to more minorities and the whites have moved out to the suburbs. This caused the Center’s occupancy rate to go down 40% because many of their traditional, more affluent, private-pay patients had left the neighborhood. To bring in revenue, they campaigned to bring in more Medicaid patients.
Prior to the implementation of the Affordable Care Act (ACA), few people anticipated employer-provided health care would disappear as a major player in the United State healthcare arena. However, ACA adoption and has put more than 169 million employees at risk for losing their workplace coverage. Several studies indicate employer-based coverage will decline rapidly over the next decade as the traditional US system is displaced by the healthcare exchange system. While consumers grapple with finding affordable coverage options and providers adjust to the new norms, there is another wrinkle in the mix. In January, Health and Human Services (HHS) Secretary Sylvia M. Burwell announced the agency's push toward value-based and alternative reimbursement models.
Abstract The paper reviews the organizational chart and stakeholders relationships for Sheppard Pratt Health Systems. The organizational chart for each health care organization is different depending on the size and services offer by that organization. Most organizational charts begin with either a board of trustees or the CEO. Stakeholders are anyone who has vested interest in an organization.
You are a new physician setting up your practice in a new town. You are researching the different MCOs offered in your area and are considering becoming a physician for one of these networks. You have also invited the sales representatives of several healthy plans to speak with you about the benefits of choosing their plans. Based on the above scenario, answer the following questions: • What effects would join an MCO have your clinic regarding staffing, patient volume, and financial stability?
This report addresses the issues arising from the case study report of Guelph General Hospital. Over the years, the hospital has experienced challenges in the delivery of services to consumers. This is especially due to the expanding numbers of patients that have affected the normal functioning of the hospital system. Starting with the improvement of the emergency department, GGH has focused on the practices that would accommodate the increasing demands for medical services. The lean methodology is one of the implementations that aimed at reducing wastage within the system, in order to create value for the services offered.
In 2005, a family friend by the name of Randy Birdsong was a patient at Audie L. Murphy Memorial VA Hospital located in San Antonio, Texas. The Veteran Affairs (VA) medical staff was performing surgery on his abdomen. After the surgery, he was notified that there was insufficient space to accommodate his continued care. The V.A. advised him to keep his wound clean with a fresh roll of gauze, and sent him on his merry way. A few days later, Randy was back at the V.A. hospital with a noticeable infection taken place in his abdominal region.
With the use of this framework in reengineering its call centers and the automation of manual processes through call centers. Malaysia Airlines was able to achieve the following: Cutting call center costs by 18% and tripling sales, through phone, e-mail, fax, and web chat they were able to service customers, Interactive voice response or online ticket payment, and Tracking of agent productivity done by managers. In doing the following, they were able to streamline their processes. Malaysia Airlines measure the strategic metric. It measures the functional goals so that Malaysia Airlines can boost their customer payment capabilities.
Accountable Care Organizations (ACOs) are comprised of doctors, practitioners, and hospitals, to give healthcare services to patients. The goal of coordinated care is provide high quality of care through an integrated service model while avoiding unnecessary duplication of services and preventing medical errors. The ACO is evaluated through a quality metrics to assess care provided to patients in a cost efficient manner. CMS has established five domains in which to evaluate the quality of an ACO 's performance which include 1) patient/caregiver experience, 2) care coordination, 3) patient safety, 4) preventative health, and 5) at-risk population/frail elderly health. When the ACO is successful in providing care through this system, the savings
They are able to use secure messaging to ask point related questions and receive shorter response times than waiting on a phone calls. This method is efficient with the doctors as well, they are not being overloaded with incoming phone calls and patients avoid miscommunication or missed phone calls. Once they leave their doctor they are able to review doctors' notes in the case the patient did not remember what was discussed. Health information exchange has many benefits, however there are many challenges as well. HIEs have to select one or more vendor to deliver services in a successful manner.
Based on this case the cost driver is to properly distribute the direct cost among the different divisions. Dr. Julian would like to control her departments costs by having them distributed fairly among the divisions without affecting the hospital’s reimbursement/revenue. Carroll University Hospital is currently using the standard costing unit, which is based on the cost of bed/day for inpatients. Currently the present cost accounting system that is being used at CUH takes the total direct cost of the departments, then allocates the indirect costs and distributes it among the departments evenly regardless of the actual resources being used in those departments, and without considering that there may be some patients in these divisions that may require more resources than others, this method does not seem to recognize the different activities,