If a practice or belief fits the status quo, does that mean it is justified? From the founding of the American colonies until 1865, African slavery was the backbone of America’s economy. Slaves were shipped across the Atlantic Ocean in horrendous, fatal conditions, sold as property, branded, and forced to perform grueling labor. In our modern American society, it is commonplace to tip servers and waiters after eating at a restaurant due to numerous extrinsic motivations such as societal norms, and service quality. The cultural practice of tipping fosters a legal environment that promotes poverty, as many states allow servers to be paid less than minimum wage. Although many employees make a significant amount of money in tips, many employees …show more content…
So it must be prompted: what motivates people to tip their servers? Numerous studies have shown that in American society, tipping is most likely extrinsically motivated, meaning, people tip because of external influences such as cultural norms and politeness. Michael Lynn, professor of consumer behavior at Cornell University, commented on tipping, “Tipping starts with people wanting to be generous or to show off, but then it becomes something where people just do it because it’s expected of them.” Another reason that tipping has strayed from its original intent is the fiscal aspects: tipping now accounts for $44 billion dollars of the U.S food industry (Stuart). Modern tipping has become convoluted and lacks its original purpose, it is now a way for the dining industry to make money off of consumers, rather than a generous …show more content…
So, the question must be prompted again, after considering all the evidence and opposing arguments: Is the culture of tipping ethical? Considering all of the evidence, and preconceived beliefs, I believe that the current American tipping culture is not ethical, and many reforms need to be made in order for tipping to be more
The Department of Labor’s and Hour Division, the DOL, proposed the amendations. The proposal took place on the twenty-eighth of July, 2008. Then, it was not till the fifth of May, 2011 they began amending the Act of 1938. The DOL added what the final rule to the act. This rule stated, “tips are the property of the employee,” “the FLSA does not maximize the percentage on mandatory tools including, employees who receive tips,” “the FLSA requires employers to notify employees of any required tip=pool contribution amount,” and “employers may take the tip credit only for the amount of tips each employee ultimately receives.
In “Learning to Serve: The Language and Literacy of Food Service Workers”, Tony Mirabelli presents the genre of communication used by waiters and waitresses as one which requires more skill than is usually assumed. Through the use of internet sources such as “hate mail” directed at websites, Mirabelli shows us that people who think the job of a food service worker is easy are quite common. He shows us the assumptions people tend to make through many examples such as economists who suggest that food service workers lack education needed to be considered “knowledge workers” and do mindless, routine tasks that anyone can do. Through examples of food service workers, including himself, Mirabelli contends that waiters, though in some cases uneducated,
Arpita Ray Mr. Lifland AP US History 15 August 2015 Chapter 1: Columbus, the Indians, and Human Progress Bias and point of view often impact one’s perspective on history, as it results in the emphasis on some topics, and the avoidance of others to portray one side in better light. The description of Columbus’s treatment of the Indian tribes, his nature, and his wishes support the idea of emphasis on different aspects of history. To prove this thesis, Zinn describes the reality of Columbus’s goals and motivation. In return for his work, he would receive a portion of the profits made in addition to power over the new area and the fame that he would acquire from his expedition. His true motivations, often avoided when discussing this topic,
This concept is now one of the most popular for a preferred dining experience, and new entrants are eyeing the market on how to enter, and existing restaurant titans are figuring out how to compete with these new disruptors. Some entrants into this segment have
December the 6th, 1865 marks the end of slavery and white supremacy. A glance at the 21st century America manifests otherwise. Racism is an ongoing issue that contributes largely to class boundaries within significant aspects such as economy, education and society of the United States, making people of color inferior to white people. The key components that construct a country into greatness are economy, education and society. The inequality and injustice present in these interlinked components, bound by social class hierarchy, can lead to desisting the full potential to be a globally respectable nation.
Classism is a major issue that plagues American society. Classism separates groups by their economic status in society. America is perceived to be a middle class society, however in reality the middle class does not hold majority of the nation’s wealth. Most of the nation’s wealth is held by 1% of the population in America which consists of 34% of the nation’s wealth, meanwhile “the richest 20% of Americans hold nearly 85% of the total household wealth in the country” (Adams et al, 2013, p. 151). American citizens that are a part of the upper class are privilege because they have access to majority of the resources.
These rhetorical appeals enhanced the arguments effectiveness. Although this essay, “The Case Against Tipping”, was all opinion based with no logical statistics, Michael Lewis still created a well written an arguable topic that in truth does get people thinking. If everyone sits down and actually thinks about the harm that comes with tipping, then the society we live in, where tips are a necessity, people wouldn’t be so depended on it and the society might be a better
These social norms were taught to him by his society he was surrounded by, and they were developed to uphold a capitalist system this conditioning serves to keep the lowest class in Kindred, black people, “oppressed… effectively by ideology,” (Tyson
In Tony Mirabelli’s writing, “Learning to Serve”, Mirabelli completes an ethnographic study of the service industry. Mirabelli writes on a topic he is quite familiar with, being a waiter. Mirabelli discusses the complexity of being a waiter, although most of these complexities are unknown to people outside of the discourse community. Mirabelli uses his ethnographic study to undermine criticism towards waiters. The main critique Mirabelli rebuts in his writing is that being a waiter does not require skill.
One theory is the “slippery Slope Theory” which the text states that once this line is crossed it is only a short time before the coercion bug has bitten and the officers are corrupt (Peak, Gaines, & Glenson, 2009, p. 225). The beneficiaries of the free drinks or meals most times feel indebted to do some quid pro quo work for the contributor. In addition many feel that the accepting gratuities is completely wrong since they are providing a service and are obligated to provided that service free from gifts and or gratuities (Peak et al., 2009, p. 225). Another theory by Withrow and Daily called a “model of circumstantial corruptibility” makes the argument that the exchange of gifts and or gratuities are influenced by two (2) distinct facts:
In Margaret Visser’s essay, “The Rituals of Fast Food”, she explains the reason why customers enjoy going to fast food restaurants and how it adapt to customer’s needs. Some examples of the most loyal fast-food customers are people seeking convenience, travelers, and people who are drug addicts. First, most loyal customers are people seeking convenience. The reason why fast food restaurants are convenient because longer hours of being open, the prices are good , etc. As Visser said in her essay, “Convenient, innocent simplicity is what the technology, the ruthless politics, and the elaborate organization serve to the customer” (131).
Chipotle has behavior norms in which its employees are expected to display within the restaurant, this includes official characteristics the firm requires them to exemplify (parature.com). These characteristics can be found in table #, they are not only important for customer service but also the career path that Chipotle provides for its top employees. Chipotle has a reputation for great customer service because they understand that they are only as strong as their strongest employee therefore they pay their employees on average more than their competitors. For example a line cook at Chipotle makes $10.93/hr while its direct competitor Moe’s Southwest Grill pay their line cooks only $8.38/hr
Introduction The restaurant industry in the United States had annual sales of $ 631.8 billion and employs 12.9 million people in 2012. Even in times of recession there is little evidence that this industry has seen a decline especially in its fast food and quick service segment. But with a depressed economy with no immediate upward trend in the near future, majority of the customers indicated that they would either curtail their spending on eating or best maintain its current level which is certainly going to affect the future of many restaurants in the industry. Chipotle is part of the fast casual segment of the U.S industry with over 1,600 restaurants.
In the United States, it is a social norm to eat with utensils, like forks and knives. In many countries, such as Thailand and India, folks eat with their hands. This is a social norm in their countries. In America, this is considered rude and unsanitary. People want to keep their hands clean.
For employees, things that aren’t intrinsically interesting requires extrinsic rewards to motivate. Employees can be motivated by extrinsic rewards such as additional monetary compensation, gifts, gift cards, or other monetary rewards. These types of rewards could lead to improved performance and higher motivation. It would also motivate a worker, but only satisfies the person’s lower-level needs. The flip side to this type of motivation stimuli, employees will want the same or better reward to maintain the same level of motivation and performance outcomes.