The Thomas-Kilmann Conflict Model
The dynamic changes that continue to impact the modern business environment, ranging from well-informed customers and rapid technological advances to increased competition and complicated by factors like increased globalization, is undeniable. As such, the survival and success of companies have become more challenging despite affirmation that these changes are also accompanied by various opportunities; in an increasingly complex and dynamic business environment (Zdanyte & Neverauskas, 2014). Nonetheless, the success of a business continues to be achieved through a variety of factors including leveraging firm resources especially the human resource department, funds and technology as well as managerial practices, which are defined by elements …show more content…
McKenzie (2002), affirms negative outcomes that accompany conflicts in the workplace including high turnover rates and reduced staff morale, which culminate into low productivity. Essentially, the Thomas-Kilmann Conflict Model identifies five conflict resolution styles including the accommodative, avoiding, competing, compromising and collaborating styles, based on levels of assertiveness and cooperativeness. According to Kilmann & Thomas (1975), the collaborative approach is the best; defined by high levels of cooperation and assertiveness that stresses consideration of viewpoints, importance and needs of all parties for the best solutions. As such, Mr. Jarvis’ style would fail to appropriately deal with conflict and hence positive business outcomes as employee cooperation would be forced, assertiveness low and general lack of regard for employee input would allow conflicts to fester. On the other hand, Mr. Lancaster’s style conforms to a collaborative conflict resolution style where the leader or manager encourages employees to air their views, which would ensure that conflicts are handled in an appropriate fashion (Mullins, 2013). Additionally, Mr. Lancaster’s consultative, approachable and easy- going attitude, which often results in staff being uninhibited in the questions, queries and ideas that are forwarded to senior management, not only allows development of new and vital ideas but also enhances the manager’s
Conflict Theory And Conflict Essay
504 Words | 3 PagesFurthermore, even though so many attempts have been made by law-abiding citizens in neighborhoods with high incidence of drug dealing to aid the enforcement of anti-drug laws, the already less ordered and community-oriented neighborhood have made huge obstacles for putting law into effect. Conflict theory argues that social class, power, income, and neighborhood all affect the degree to which a community is tortured by drug epidemic. Economics and politics become the primary causal factors in the spread of drug dealing. Poverty helps to create a market for drug dealing, on the demand side with people attempting to mentally escape from the sad circumstances of their lives, and on the supply side, with drug dealing becoming a source of needed
The Importance Of The Cycle Of Conflict
742 Words | 3 PagesHuman beings are all individually incredibly unique. This uniqueness is apparent in every experience of a person’s life, but it is the cycle of these unique experiences that connects all human beings. This cycle is defined as the human condition. Furthermore, this cycle is a series of inevitable life aspects that makes up a human being; two of the most obvious being growth and conflict. Within the human condition, growth cannot exist without conflict and conflict cannot exist without growth.
Blue-Green Exercise
1155 Words | 5 PagesAlso, give a detailed interpretation of how you personally deal with conflict, based on your scores on the Thomas-Kilmann Conflict Mode Instrument. What is your preferred style? Your backup style? How well does your mode of handling conflict work? What changes, if any, would you like to make in how you handle conflict?
Case Study Bob's Meltdown
1338 Words | 6 PagesBob’s Meltdown In today’s workplace communication is key, collaboration crucial and teamwork a top management buzzword. These facets encourage knowledge sharing, co‐operation and a joint sense of purpose. However, such an increase in interpersonal relationships too often creates an unwanted side effect: conflict. (http://www.emeraldinsight.com/doi/abs/10.1108/14777280310795784)
Case Study Dynacorp
1336 Words | 6 PagesIntroduction A company’s success is measured by how well it is structured and organized in order to adapt to the changes in environment as well as the changes within itself such as the company’s scale, employees, product scope, etc. Having a suitable, well-structured organizational frame will not only increase the chance of being success but also prolong the company’s lifespan compared to an un-structured one. It is important to note that an organization’s structure needs to fit in with the current situation and does not necessarily required remain unchanged over time. Taking Dynacorp as an example, even though its functional structure contributed to the vast growth of the company at the start, its limitation in dealing with the changes within
Conflict Theory In American Society
466 Words | 2 PagesConflict Theory American society today is made up of all three of the theories. In my opinion, these theories all thrive off each other as a whole. I feel that the chain is something like this, Symbolic Interactionism, as well as Functionalism, lead into Conflict Theory. However, I feel that Conflict Theory is by far the largest component American society is made from, here is why! First I would like to touch on Symbolic Interactionism, symbols we attach value or meaning.
Advantages And Disadvantages Of Conflict Style
819 Words | 4 PagesThe competing conflict style is considered as a “win-lose” approach. This means that the other party involved is of no or very little concern. The opposition is completely ignored. This is used as a strategic approach as a means of gaining power and control. The competing style is also frequently practiced as an assertive way to achieve goals within the organization.
The Breakfast Club Conflict Analysis
1049 Words | 5 PagesThey try to smooth over or ignore conflict to keep everybody happy, they see conflict as destructive and will give in to others to maintain the peace (Page 38), Bryan is a very good Illustration of accommodation he sacrifice his needs for the group, he share’s his lunch with John, he writes the last easy for the group, he maintain peace among the group when john and andy was arguing. Even though bryan is trying trying to keep the peace in the group, he is has problems with himself and he sense unfairness and inequality throughout the film. Collaborating is a strategy is used in a I win, you win Situation. According to Patterson James “ The problem-solving or collaboration strategy is usually the best approach to win-win negations and the problem- solving strategy is usually the best way to cut through conflict. Make a decision and work toward win-win deals (page 41).
Morton Deutsch's Theory Of Conflict Resolution
1011 Words | 5 PagesConflict resolution as a field of study as indicated has formed hypothetical bits of knowledge into the nature and source of conflict and how conflicts can be resolved through peaceful systems to effectuate a dependable settlement. Morton Deutsch, was the first to form and understanding into the helpful results of collaboration as a scholastic enquiry. In his view, various variables like the way of the debate and the objectives every group in a conflict goes for are crucial in deciding the sort of introduction a group would convey to the negotiation table in its endeavor to unravel the conflict (Morton Deucth, 1985, p.24). To him, two essential orientations do exist. These are competitive and cooperative.
Conflict Perspective: Conflict Theory: Theoretical Framework Of Conflict
1462 Words | 6 PagesTheoretical Framework: Conflict Perspective: Conflict perspective focuses their attention on society as a whole. Conflict theorists see society as in a continuous sate of conflict between groups and classes. He struggle for power and income is a continuous process but one in which many categories of people appear as opponents-classes, races, nationalities and even the sexes. Society is held together through the power of dominant groups or classes. The shared values, which functionalist see as glue for holding society together, do no realty form rue consensus; instead this is an artificial consensus in which the dominant groups or classes impose their values and rules upon rest of the people.
What Was The Goal To Make Cindy Feel Better?
904 Words | 4 PagesHis expression of surprise and anger when he realized how long this issue had been discussed in the background without his knowledge, or even a hint of a problem, suggests he felt the procedures followed to address the issue should have been different. A conflict can be composed of all or some of the four types: Goal, Cognitive, Affective and Procedural. Managing multiple types of conflict is sufficiently difficult but there is added complexity due to the need to assess the level of conflict. Dedicated attention to the complexity of conflict is necessary not only to avoid a dysfunctional dynamic but to also facilitate positive operational outcomes (Wombacher and Felfe,
Theories Of Social Conflict
768 Words | 4 PagesLiterature on conflict claims it righteous to be an inevitable disposition. Interaction, at any level of the social order; between individuals, within or among groups or organizations or at nations’ level, always have a prospective connotation of cropping up hostile attitudes of the interactants. Splinter groups interact in course of attaining their due objectives or get hold of certain resources. The relationship among the parties may become ill-assorted or inconsistent owing to the partially exclusive behavioral preferences of the diversified stakeholders, especially when they have differing set of norms, values and skills. Conflict, though theme of today, itself is not a new topic under study.
Assess The Context For Informal Verses Formal
1567 Words | 7 PagesWhen a direct approach is needed so that there is less confusion on the issue and on the possible solutions, assertiveness is the approach that would be used (Neuliep & Johnson, 2016). When a less confrontational approach that protects all individuals’ viewpoints is needed, a harmonious strategy would be beneficial (Neuliep & Johnson,
Simmel's Theory Of Conflict Theory
786 Words | 4 PagesOn how individuals evaluate the behavior of another individual, how he projects a conflict behavior depend conflict stability of person. In modern conflictology Thomas and Kilmann identified the following five basic styles of behavior in conflict situations: 1. Competing is assertive and uncooperative—an individual pursues his own concerns at the other person 's expense.
Elements Of Accountability Theory
1961 Words | 8 PagesThe challenge is to strike a balance between adaptability to changing technology, productivity and stakeholder satisfaction. Conventional managerial practices could not be relied upon heavily because they have been developed on presumptions which have undergone change. Theory A proposes an alternate set of assumptions on human behaviour and work performance which would impact the organizational performance. (1) Sustainability : Change is universal and irreversible. While confronted by change, the organizations have becomes susceptible to forces around it.
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