COMMUNICATION
INTRODUCTION
An organization has to design the direction of communication flow to ensure uniformity in dissemination of information and to establish accountability. This direction is designed to channelize the flow of communication either from top to bottom, bottom to top or on same hierarchical levels. This flow is called the direction of communication.The word communication has been derived from Latin ward “communis” which means common. Thus communication means sharing of ideas is common. It can be defined as exchange of facts, ideas, opinions or emotions between two or more persons to create a common ground of understanding.According to David.Berlo -It is the process of exchanging and generating and transmitting meanings between two or more individuals.
This project has been taken from the module 5.2Any nurse who wishes to be an effective care giver must first learn how to be an effective communicator. Good. communication skill enable nurses to get to know their patients and
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Two facilities participated in 6 month case studies using field observation, shadowing and depth interviews .In one facility, the dominant pattern of communication was a vertical chain of command between the care providers, characterized by the thin connection and limited information exchange. The second facility used an open communication pattern between medical and front line staff. The authors saw higher levels of information flow, cognitive diversity. Thus pattern of communication between care providers in nursing facilities have an important impact. By Cathleen