A1. Communication basically means transferring information clearly from one person to another. It is the starting point of any relationship. To have a positive relationship with any person whether it is a child, a young person or an adult it is very important to have good effective communication skills. The main idea is to make the other person feel comfortable in our company and not be anxious or scared to approach us.
1.2 Describe attentive listening techniques Attentive listening is a technique which connects you with the person you are talking to, this can be achieved by showing the person that you understand thoroughly what they are talking about. Ways to achieve this are as follows, use connecting words and good body language. Connecting words are helpful, this can give the person you’re communicating with a
- Demonstrate respect for cultural diversity in all communication with clients, their families, staff, customers and others. - Use communication constructively to develop and maintain effective relationships, mutual trust and confidence. - Make efforts where language barriers
HH also values diversity by embracing cultural differences which result in effective services provided within the treatment process. Next, HH values practicing effective communication by ensuring that everyone has an opportunity to share their ideas and participate in their service planning. Lastly, HH values advocacy because everyone is responsible for helping bring change to their future (Horizon House, Inc., 2016). Based on these values, HH continues to promote a vision that inspires and motivates staff to help the participant served reach their full potential in the
Refrain from interrupting while others talk. Usually, this happens when you are feeling nervous. You must rather save your thoughts at a later instance when the speaker has shortly finished talking. When you are anxious, it really tempts you to be more attentive to yourself; engrossing yourself to thinking deeply about how anxious you are and how you will react to the situation. In hindsight, your disposition of nervousness or silence amidst a conversation can make others feel that you do not really care to listen to what they
(2011) stated that relationship-based practice is important because it encourages a practitioner to act in the service user’s best interests by “holistically understanding the service user’s response to a certain situation.” This includes understanding their cultural backgrounds, needs and values so that their response is supported and understood. Wilson et al. (2011) suggests that relationship-based practice is important in a social work setting as it understands that human behaviour and the professional relationship is an essential component on any professional intervention. The relationship based practise emphases the importance of the ‘use of self’ in interventions as it contributes to a professional’s experiences (Ruch, et al., 2010). This is supported by the professional capabilities framework (PCF) domain one (Professionalism) as it states the importance of making skilled use of self as part of interventions that aim to help clients and being able to maintain awareness of own professional limitations and knowledge
Still, some people make their open relationship work. How do they do it? They do it by having realistic expectations. They know what is going to happen, and they also know why they wanted to open up their relationship. They also still keep each other their number one priority, at least emotionally.
In order to contribute a positive relationship it is essential to demonstrate and model an effective communication skill when dealing with children which means that considering both how the practitioner approach other people and responding the children. It is effectively more likely to communicate information to one another if having a positive relationship. Effective communication plays an important role in developing positive relation with children, young people and adults. It is also essential that the practitioner is interested in development of the children by using effective communication skills, building a positive relationship, approaching and responding in appositive manner, making feel comfortable or supporting which it’s required.
Communication Competency Communication competence is the ability to interact with others by understanding information as well as being able to send accurate, clear, comprehensive, coherent, expert, effective, and appropriate information. After taking the course, a student should be able to improve his/her ability to send and accept information with others accurately, clearly, comprehensively, coherently, expertly, effectively, and appropriately. I evaluate my overall skills in this competency as: My strengths in my