Acme Cleaners Company Case Study

Contents

Introduction 2

Task 1 3

4 reasons why of information systems are essential in ACME Cleaners Company 3

Task 2 4

2.1 Purpose of Functional Areas 4

Task 3 10

Task 4 14

Introduction

This assignment shows how different systems complement each other. IT also chows how different systems affects the ACME Cleaners Company. With proper references and research material it also shows how the different systems compare and contrast to each other. For example in the third task it shows how Transaction Processing Systems (TPS) compares and contrast Management Information System. (MIS). Another example is the comparing and contrasting of the Decision Support Systems and the Executive Systems. The assignment shows the importance of many different

• Repairing damaged computer systems when needed

• Maintenance of the company’s website. This also includes improvement of the current websites if needed.

• Controlling backup systems for important data so that it can be gathered in the case of an emergency

• Upholding the company IT policy by observing computer use to make sure everyone complies with the company’s IT policy. This means rules and regulations when dealing with the computer systems.

• Installing and maintain a security system to protect the company’s information from viruses, hackers and other possible threats.

• Making purchases of new hardware and installing them

As seen the list of responsibilities, ICT has a lot of them. They are important in keeping the company up-to-date with the technological aspects within the

Research and development is a very important part of the company due to the fact that it can help the company survive in the future. Research and development is basically as the name says, “research and development.” The company would research new technologies and develop a new product with the information that they gained through research. As with making a new eco-friendly vacuum the company would need to research technologies in order to develop that product. This can help the company in the future as it could be some sort of innovation and be the first of its kind on the market. This helps the company remain competitive with other companies. Some responsibilities of research and development include;

• Innovation- Basically making new products or services that were never seen before

• Quality Check- Making checks on the quality of a product before they go into production

• Developing and researching new technology or science depending on the industry for example ACME Cleaner Company would focus on researching a new eco-friendly vacuum or new vacuums in general where as in a car industry they may focus on how to make cars go faster or gain more safety etc.

• Existing product updates- The Company may research already existing products so that they can make a newer version