AUBMC Corporate Culture

Question2 consist of two parts, describing AUBMC corporate culture and explaining the role of corporate culture.

First I will discuss and describe the corporate culture of AUBMC. “Each organization has a unique identity called corporate culture which shared experience, stories, beliefs and norms. Corporate culture helps define the work and business climate of an organization”. (Griffin & Ebert 1996, p.172)

"Culture has been characterized by many authors as “something to do with the people and unique quality and style of organization” (Kilman et al., 1985), “the way we do things around here” (Deal and Kennedy, 1982), or the “expressive non-rational qualities of an organization” " (Lee & Yu, 2004, p.1).

Figure1 Main indicators of AUBMC culture

High profile symbols are "those designed to create an external image" ( Cameron, 2007, p.51). Those symbols did not appear at AUBMC. For example; the lobby, considered the hospital facade, had been more than 25 years and was showing signs of wear and tear. There was no dress code, no script for the way front-liners greeted patients. On the other hand, the Low profile symbols are "the less tangible manifestation of what actually goes on inside organization to get the work done"( Cameron, 2007, p.51). Those symbols could be divided into four categories, firstly Physical forms which include appearance and location of the building; open plan or individual offices; poster or art work on the walls. AUBMC has inappropriate physical form, for example; lack of adequate parking lots for patients, inadequate signage and the difficulty of finding a particular building, office or clinic at the Medical Center. Once patients reached the right building, they often faced long security lines and overcrowded elevators, only to discover that there was no proper waiting area at their final destination. Secondly, A common language which Jargon is common to many organization. Thirdly, Practices which are the rites, rituals and ceremonies of the organization. Fourthly, Communications which are stories, myths, sagas, legends, folk tales, symbols and slogans that are

A shred organization culture gives employee of different demographic, background, traditions, religions a sense of unity and better understanding to each other and so, better communication and less conflict. And so employees are treated equally at the workplace and no one is neglected. In fact, unity was not seen at AUBMC culture particularly in unfair promotion system, and employees work as individual. Organization culture contribute in motivating employees. As much they feel that they are part of their organization 's culture, as much they strive to accomplish organization goals. They work hard to achieve goals without any forces. Shared Culture creates health competition among employees. Employee would do their best to appreciation of their superiors. This actually increase the quality of work and organization performance. Identity is one of the main factors produced by organization culture. The believes, values and experience contribute to brand image where the organization become known, respected and