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Abmgt 501 Introduction To Conflict Management Essay

571 Words3 Pages

Elizabeth McDaniel
EGMT 501
Manager’s Tool Kit
Challenge What will you do Reference
Develop power and exerting influence without formal authority
Utilize the four types of power (obligation, belief in experience, identify with manager, perceived dependence) and methods of influence (manipulation of environment, making permanent changes to the environment) -“Power, Dependence and Effective Management” by Kotter

- “Who Gets Power – And How They Hold on to It: A Strategic‐Contingency Model” by Salancik & Pfeffer

- “Patterns of Political Behavior on Organizations” by Farrel and Peterson

-“The Basis of Social Power” by French and Raven

-“How to Choose a Leadership Pattern” by Tannenbaum &Schmidt

Conflict management Analyze the situation …show more content…

Add or improve motivating factors (mainly directly job or task related factors). Remove or decrease hygiene factors (factors not directly job related). Aim for job enrichment for all employees. -“How Do You Motivate Employees” by Herzberg

-“What Leaders Really Do” by Kotter
Delegating responsibility Keep self-imposed time from overriding system imposed time. Managers need to transfer initiative to subordinates so that they think about the problem and come up with a solution themselves. Managers can approve or guide subordinates but responsibility needs to stay with the subordinates. -“Management Time, Who’s Got the Monkey” by Oncken and Wass

-“Are You Delegating So It Stick” by LK Johnson

-“In Praise of Hierarchy” by Jaques

Effectively measure and appraise performance Measure performance based off of willingness vs. ability. It is better if employees are both willing and able to complete the task where all others will need some type of help from managers whether it is motivation or

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