1. To assure viable living of guests, both housekeeping and front office must teach each other of changes in a room's status. Knowing whether a room is included, exhaust, on change, out of demand (OOO), under repair, or practically identical for true blue room organization 2.There should be coordination to clean front office open ranges. 3.There should be coordination among housekeeping and front office division to share information on inhabitance levels which gauges inhabitance for the year and makes it less requesting to draw up a financial plan, set up standard stock levels and gauge required staff quality. 4.There ought to be coordination about the room report consistently and housekeeping irregularity report.
We are also lacking of staff and plan to hire more staff for the housekeeping department. A room attendant is responsible for making sure guest rooms, hallways, and common areas at a motel or hotel are kept clean and safe. Among many other duties, he or she dusts furniture, vacuums floors, scrubs bathrooms, and changes bedding. He or she also restocks guest rooms with towels and other amenities on a daily basis to ensure visitors have everything they need. Most have standard morning and afternoon work
Additionally, they are also the point of contact for passengers in case of an emergency and it is their job to provide direction through it. Responsibilities Flight Attendant responsibilities may include: ? Go over evacuation procedures. ? Provide information about the flight, such as projected weather and length.
List the principal functions of each major department of a full- service hotel. • Human resources: This department handles management, hiring and firing, and training of employees. • Accounting: This department is in charge of keeping tabs of all monetary transactions. • Marketing and sales: This department is in charge of advertising and publicizing hotel and sales to patrons. • Food, beverage and rooms: These departments are in charge of making certain that food, beverage and rooms are acceptable to prospective patrons.
The more mention of the word hotel conjures up exciting images a busy lobby filled with international dignitaries, celebrities, community leaders, attendees of conventions and large reception, businesspeople, and family vacationers. The front office is the nerve centre of a hotel property. As we know that be a good front office manager is not easy but as you begin your career in the lodging industry, you will undoubtedly come in contact with hotel department managers. A hotel Front Office Manager is responsible to ensure that the department is running smoothly and efficiently because front office is a place where guests first come into contact with the hotel and staff. In short, the major responsibilities of the front office manager include reviewing the final draft of the night audit, a daily review of the financial accounting procedures at the front desk and other guest service areas during the previous 24 hour period and an analysis of operating results, operating and monitoring the reservation system, developing and operating an effective communication system with front office staff and other department directors, supervising daily registration and checkouts, overseeing and developing employees, establishing in house sales programs at the front desk, preparing budgets and cost control systems, forecasting room sales, and maintaining business relationship
Activity C A hotel manager is liable for the everyday management of a hotel and its staff. They have emphasizing skills accountability for allocating funds and financial management, planning, organizing and carrying out all hotel services, including reception, concierge, reservations, food and beverage operations and housekeeping. In larger hotels,
According to Avis (2009) each budget-holder can monitor their center’s activities and take control when it is necessary. In addition, managers can raise the target high for the next fiscal year through budgetary control system as the variances will be solved and identified. From the above analysis of budgetary control system, it shows that performance management top management controls the budget mainly but also with the help of the individuals from the various departments. According to Otley (2001), budgetary control works well in stable environment. Hofstede (1968) believes that budgetary control system is the main integrative control system.
Housekeeping is not just about cleanliness. It includes keeping work areas neat and orderly; maintaining halls and floors free of slip and trip hazards; removing of waste materials (e.g., paper, cardboard) and other fire hazards from work areas. It also requires paying attention to important details such as the layout of the whole workplace, aisle marking, the adequacy of storage facilities, and maintenance. Good housekeeping is also a basic part of accident and fire prevention. You can assist with good housekeeping practices by: cleaning up spills on floors immediately & placing appropriate signage, keeping walkways clear of obstructions, storing work materials should be neatly, removing any waste regularly and keeping thoroughfares, emergency exits and fire fighting equipment free from
CAREER IN HOUSEKEEPING Housekeeping means maintenance and keeping- records which facilitates productive work in an organization. Housekeeping as a career in a hotel may be challenging as it demands defect full organization skills, Communication skills so the house keeper can interact with the guests when required, the most important of all he/she should be well disciplined. Discipline is such a thing which would help you grow in your career weather in housekeeping or any other department. As a housekeeper in housekeeping department you need to make sure that all the rooms are kept clean and ready to use as guests may walk in anytime. As a housekeeper you should be presentable enough and should rather encourage yourself and other staff members working with you.
Late, he gets us oriented on the hotel facilities and services. Afterwards, actual training on housekeeping works followed and we started working the next day. I worked as a housekeeper where I helped in maintaining the cleanliness of guest rooms and other areas in the hotel. I changed dirty linens, make beds and replace supplies for each room if necessary. I also clean bathrooms and glass panels in the hotel.