Servant Leadership Case Study

Servant leadership is an important skill that all nurses should make a part of their daily lives. I still have a lot to learn about nursing, but I have already seen servant leadership in action during clinical. My experiences have both been at the main hospital.

The basic principle of servant leadership is serving others and the community. The three principles of the servant-leadership are sharing the power, putting the needs of others first and helping people achieve their highest potential so that they may want to serve others. This creates an environment of trust, collaboration, teamwork and group improvement. Robert Greenleaf created the term, Servant Leader, and creating the idea of leading by serving with individuals and organizations. In one of his major essay’s, The Institution as Servant, Greenleaf (as cited in “What is Servant Leadership,” n.d.) expressed what was frequently called the “credo.” Here he said: “This is my thesis: caring for persons, the more able and the less able serving

Servant leadership is not the only leadership theory that is compatible with the Christian worldview. Others Christian-compatible leadership principles include Transformational Leadership Theory. Northouse (2016) states transformational changes and transforms people. The theory concern with emotions, values, ethics, standards, and goals while assessing followers’ motives, satisfying followers’ needs, and treating members’ as full human beings. Leader-Member Exchange Theory (LMX). This theory makes the dyadic relationship between leaders and followers the focal point of the leadership process. Path-Goal Theory. This approach emphasizes the link between the leader, followers’ behaviors, and that of the organization, making the path clear to promote a satisfying work environment. Authentic Leadership Theory. This approach focuses on the interpersonal process that emerges from the interactions between leaders and followers. Authentic leadership is a reciprocal process because leaders affect members and members influence leaders. Transactional Leadership Theory. This approach emphasizes equitable exchange between the leader and the follower based on honesty and trust.

Servant leadership was first proposed in a classic essay called The Servant as Leader by Robert K. Greenleaf in 1970. The basic concept of servant leadership is based on ‘to serve first’, as you can definitely find out in the term of servant. Concretely, servant leadership means a servant who listens to others can finally become a leader. A servant leader is the one who has a priority on the other members of an organization to respect and consider. In servant leadership theory, human resources are the most significant property for an organization, so leaders should not try to force or control followers. Leaders should lead followers and help them to improve their personal abilities, so they can perform as best as they can. In other words, servant leaders put focus on serving others, and devote to satisfy workers and customers for the first.

As times change, the number one growing industry around the world is hospitality. Hospitality is the key to every successful company weither it be a hotel, restaurant, Movie Theater, or retail store. Any company can have a great core product, but if they are lacking in supplementary products such as enhancing elements or facilitating elements in which hospitable reasoning is involved in, then they will have put there company in an almost impossible passion for their core product to succeed.

Leadership has been defined in a variety of ways, there are multiple authors and theorists who have tried to define and understand leadership, all leading to varying theories and conclusions, but one thing that is universally understood is the importance of effective leadership and how someone with good leadership skills can impact so many people around them. (Kakabadse and Kakabadse, 1999; Yukl, 2002; Northouse,2013)

The two styles servant and authentic leaders have similar techniques, yet they have differences in their approach, application, and style. The difference in the approach is the servant leaders attempts to be right whereas, authentic leaders aims to be real. Servant server is normative, which display an example of character that all followers should emulate. The authentic leaders believe all leaders are uniquely formed by a leader’s character and personality. Servant leadership believes one should provide priority to others interest. Leaders should server others to meet their desires, needs and aspiration. Leaders should service and develop their employees (Nahavandi, 2015) leaders do not encourage leaders to go over and beyond to meet the need of the individual problems. Servant leadership listens, persuades, and give empathy during times of crisis. Authentic leaders adapt their style to the situation. Authentic leaders have a positive impact on followers, groups, and organization (Yaacoub, 2016). These leaders can be motivating on one hand and change to another style depending on the condition. Both leadership styles look for ways to partner with people, groups or organization. Servant uses measures to a leaders effectiveness (Reed, Vidaver-Cohet & Colwell, 2011). This leadership to identify organizational, societal, and environmental issues. The true difference is authentic leadership engage in innovation and creative solutions

When recognising the strengths and weaknesses of the team, the servant leadership thrives in both empowering their subordinates to work to their strengths; but also in developing their weaknesses. By doing these, particularly developing the recognised weaknesses; they in effect serve their subordinates by helping to develop and better

A leader is a servant to the people they lead. Many people think of a servant as someone who takes out the trash, gives them their meal at a restaurant, and cleans their hotel room. My definition of a servant in the form of leadership is not much different. Leadership is the breaking down of barriers to instill trust, which mobilize others to achieve results. A servant does all these items well. A servant wants to know about their people to know how to serve them best and remove the barriers that impede their people’s ability to succeed. If a servant does come back to fill your drink after initially taking your order you will not have the trust of the people you are serving. It is useless to know someone,

Servant leadership is a leader who displays ethical and caring behaviors. These leaders seek to enhance the growth of others while improving quality of life. The two main constructs of this leadership are ethical behavior and concern for subordinates. The characteristics embodied in this are stewardship, foresight, conceptualization, persuasion, building community, listening, empathy, awareness, commitment to growth of people and healing. When responding to natural disasters, a servant leader must possess all of these qualities to be effective. Natural disasters can happen at any time with or without warning. Hurricane Katrina was a disastrous event in which leaders faced ethical challenges

Team leadership encompasses many things. It may seem like a simple and small task, but in a real sense, it is complex and comes with responsibilities, and commonly, it determines the success of any team or a group. However, the value of teamwork should not be overemphasized considering that all organizations need individuals and personnel who are willing to share ideas, listen to others and contribute to the problem solving of any given group or a company. Team leaders should have the ability, authority, and power to analyze data and information with a team of people with a common aim and objective as well as issues. The leader should understand the dynamic patterns, the connections and relations between paramount factors in these objectives, aims and issues that help in the analysis process. On the same note, a team leader should be efficient and effective in the provision of guidance, instructions, direction and leadership to his or her team for

Servant leaders understand the importance of building and supporting others and in helping nurture future servant leaders. Servant leaders “want to serve, to serve first,” (Greenleaf, 1970), they inspire and motivate followers through their actions and words and focus on the needs and desires of others, placing them over their own. The concept of servant leadership was first coined in the 1970s by Robert K. Greenleaf, in his essay, “Servant Leaders.” Greenleaf defines servant leadership, as “a philosophy and

In this essay, I will speak about the International HRM Case Study - Brunt Hotels by Fiona L. Robson, complete the activities A, C, E, and G, and answer to the questions provided in the assignment. First off, let's see what is about this case and his purpose. The case provided is done with the purpose of understanding the issues involved in domestic and international recruitment and selection in different types of industries. In hotel industry for example, as we have the Brunt Hotels case that helps us to understand and learn how to logically apply the theory to the practical situation in other industries too. Industries that prepare to expand their markets internationally, industries that need to evaluate well and analyze the implications

This strategy began to be used especially for PMS, but also for banquets management systems. Hilton has adopted this approach with OnQ solution (for which they spend $50 millions) that integrates accounting systems and revenue management and PMS of all institutions of the group within a single database to support hotel reservations & sales, guest service, operations and business intelligence-gathering activities. Each transaction instantly appears in the centralized system.

A servant leader, as we have discussed in class is one who is servant-first. His main aim is to serve his people and do what is best for the people around him, whether he is in a leadership position or not. Before I came to Ashesi, I did not know anything about servant leadership so I would not have been able to tell if I was practicing it or not. However, looking back on my life, I can point out some things I did which can be described as servant leadership. There was a time back in Senior High School