Advantages And Disadvantages Of Electronic Communication With Stakeholders

1900 Words8 Pages
Electronic Communication with Stakeholders When considering using digital media in the world of business there can be advantages and disadvantages compared to paper-based messages. This world is a proliferation of electronic and mobile technology that is rapidly emerging into organizations. Although, most companies are going paperless there is still a need for paper-based documents when there is a need for a permanent copy to maintain a long and formal message. The widespread evolvement of SMS cellular devices, instant messaging, podcasts, blogs, text messaging, Wikis and LinkedIn social media makes it easier to receive up-to-the-minute data ( Guffey, M., & Loewy, D., 2011). However, the use of digital media can create misunderstanding, uncertainty and embarrassment if it is not used in a professional manner. In my place of employment we use walkie talkies to communicate with each other throughout the store now these devices are not a form of digital media; however it is a way that we communicate with one another. When I am speaking on the walkie I keep my language, tone of voice and words well-mannered. Conversely, I hear conversations over the wallkie that are very unsuitable because the guests can hear everything that is said by the employees. For example, the store manager confronts a co-worker over the walkie which was obviously not the right approach and was embarrassing to the employee and myself as well. This sort of direct insensitivity can also be
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