Introduction
Consumers are one of the most important stakeholders for any organization, consumers not only include end consumers but all those organization that purchases or contract for the provision of goods and services from other organizations can also be considered as consumers.
Being ethical in dealing with consumers is generally regarded as one of the most crucial areas of business ethics due to high visibility, there is always a threat for the reputation of organization on ethical violation. The main functions involve in dealing with consumers are sales & marketing and it has been said that business are best served by treating their customers well ,however the dilemma to this point is that whether satisfaction of consumers stakeholders
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Advantages & disadvantages of ethical marketing .
Companies may adapt to unethical behavior in absence of law to gain competitive advantage, for example many people buy diet pills even though they are rarely effective. This is because some diet pill companies use exaggerated and manipulative claims to essentially trick customers into buying these products. If that same company committed to using ethical advertising they would probably go out of business. However sneaky their business model may be, it is not illegal and it is keeping their doors open.
Companies looking to create their brand value and reputation sometimes enters into long term relationship with customers, however this kind unethical behavior lead to failure very quickly as customers do not want to feel manipulated by the brands they like. Companies can use ethical marketing as a way to develop a sense of trust among their customer, if a product proves its quality claims made in its advertising, it reflects positive image of company and also make consumers feel like the company can be trusted for its good sustainable quality and provides high value to
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Companies that are known for treating workers fairly, sourcing sustainable materials, environmental stewardship, and charitable donation have to reflect these principles in their marketing efforts. .For other companies, ethical marketing will be little more than an opportunity to boost their credibility. Domino 's pizza, for example, carried out a well-known advertising campaign in which they showed consumers pictures of real Domino’s pizzas without the studio photography that makes them look so perfect. This was a refreshing look behind the artifice of much advertising, but this did not signal a more open and honest relationship between Domino 's and the pizza buying public. The campaign was considered an attention seeking stunt at
INTRODUCTION In this assignment, I will discuss the ethical issues in marketing to children from a utilitarianism perspective. Marketing to children can be defined as the “act of marketing or advertising products or services to children”. There have been controversies surrounding the issue of marketing to children with regard to whether it is ethical or unethical. Utilitarianism on the other hand is defined as the ethical theory which finds the basis of moral distinctions in the utility of actions (their fitness to produce happiness).
Political advertisements have played a key position of importance when selecting our political figures. Prospective politicians use all sources of media to present their official stance and opinions on issues concerning their constituents. Many politicians try to use positive messages to sway potential voters into siding with them. However, others will utilize a series of attack advertisements to push voters away from an opposing candidate. Negative campaign attacks are a necessary evil on our political battlefield.
During an election year, we as Americans are bombard with campaign aids and media coverage for each presidential candidate running for office. Throughout the 90s we regularly saw the abundance of anti-smoking aids, and through high school history class, we’ve seen the posters with Uncle Sam or Rosie the Riveter during the times of the World wars. The point of this short history lesson is that while the concept of propaganda is treated as a new concept with only modern day uses, the employment of propaganda dates as far back as the Roman Empire. Roman emperors from the time of Augustus till the time of Emperor Constantine have used propaganda through many public works. Through these works, and through the works of some ancient Roman historians
Modern day businesses have to be socially responsible; actions are taken to satisfy customers who might have a cause that they care deeply. Social responsibility occurs when a person or a company acts in an ethical and sensitive way towards important social issues of the day such as economic, environmental, and cultural concerns. Many businesses have a section of their website or business literature dedicated to social responsibility. Companies proudly detail the steps they are taking to address concerns that people have with the environment and economic issues. Having companies act in a socially responsible way is necessary because their actions have a tremendous positive impact on society.
On the other hand, many brands which are really going green get accused of greenwashing by consumers. That discourages companies to publicly share their green initiatives (Hopkins, 2009). Many researchers (Shen et al, 2012) believe that sustainability serves as an efficient way to engage and captivate shoppers. However, in the UK for instance, while 30% of the consumers claim to be very implicated in ethical and sustainable issues, they still find difficulties buying sustainable products because they can not afford it for instance or because they are just not used to buy clothing from “green brands”. 1.1 Research questions and objectives Only few researches have been conducted regarding consumers’ perspectives on ethical and sustainability problems in the fashion industry and on the effect it has on their buying comportment.
Ethical issues concern in marketing has always been noted in marketing practice. According to Baker and Hart (2008), ethics itself has a profound, varied and rich past. It emphasizes on questions of right and wrong or good and bad. In this essay, it addresses the issues about how marketers should evade deceptive advertising as well as unethical pricing. Deceptive Advertising Deceptive advertising is known as false advertising.
Utilitarianism is a teleological ethical theory based on the idea that an action is moral if it causes the greatest amount of happiness for the greatest number of people. The theory is concerned with predicted consequences or outcomes of a situation rather than focusing on what is done to get to the outcome. There are many forms of utilitarianism, having been introduced by Jeremy Bentham (act utilitarianism), and later being updated by scholars such as J.S. Mill (rule utilitarianism) and Peter Singer (preference utilitarianism). When referring to issues of business ethics, utilitarianism can allow companies to decide what to do in a given situation based on a simple calculation. Many people would agree that this idea of promoting goodness
Furthermore, it is noted that customers, particularly from developed nations like UK, France and Italy are more and more concerned about their health and the report on individual health expenditure over the last decade by OECD (2011) has confirmed that. The report shows that customers are becoming more inquisitive in the type, nature, origin and the processing method of materials in which, apparel and clothing firms uses in producing their product. Thus, demanding for transparency and accountability. Consequently, many customers have gone green and they are persistently advocating for sustainable and ethical activities of firms (Johansson, 2010; Pookulangara
Introduction Every business organization is using a marketing concept which is used as a tool to identify customer’s needs. And further try to meet them by making right decisions in line with customer’s needs. In line with meeting customer’s needs the ultimate goal of every business is to gain profit. That’s why they make use of different marketing strategies to meet not only the need of the customer but as well as the goal of the company. We know for a fact that marketing strategies comprises everything from developing a product, to introducing it to the market, to selling and improving it as the need of the target market changes.
The issue is imperative to the modern day society since it focuses on the problems faced by societies in the current times. Marketing is said to be the cause of all these issues. Companies must therefore recognize the need of responsible marketing and how it helps solve these
Introduction The key ethical issues that were presented in this case study were quality control, lack of customer care, responsiveness, and harming the customer. The Johnson and Johnson case may have been seen as a turning point due to many things the company did right. However, there were many ethical issues in this case which will be explored more throughout this paper.
3. Stakeholders: Definition:A person, group or organisation that has interest or concern in an organisation. Stakeholders can affect or be affected by the organisation 's actions, objectives and policies. Some examples of key stakeholders are creditors, directors, employees, government (and its agencies), owners (shareholders), suppliers, unions, and the community from which the business draws its resources. Not all stakeholders are equal.
In the recent years more and more companies in the retail and food industry are concerned about the environmental consequences of their action and also the social ethics for the people involved in the production process. This is a shift from the philanthropic actions companies used to take in 1970’s and by following basic international standards to a ‘business case’ perspective of CSR (Customer Social Responsibility). According to the World Business Council for Sustainability Develpoment ( WBCSD) CSR is: ‘’ the commitment of business to contribute to sustainable economic development, working with employees, theirfamilies, the local community and society at large to improve their quality of life’’ (World Bank, 2002)
Business ethics also referred to as corporate ethics can be considered as either a form of applied ethics or professional ethics. Its purpose is to analyse ethical principles and also moral as well as the ethical problems that might arise in a business environment. Business ethic is applicable to all parts of business conduct and also takes into consideration the conduct of individuals and the business organizations as a whole. Business ethics can be divided into normative and descriptive discipline. For the purpose of this assignment, the Nestle Company has been chosen.
Ethical Issues in Child Labor What is Child Labor? Child labor is work that children should not be doing, work that may harm their health and keeps them without education. While working children have no time for attending schools and get education that is the most important thing for their future life and success.