Planning is essential for proper and effective management, and forecasting is an important subset of the planning function (Choi, 1999). Rahmlow and Klimberg (2002) identified some of the most important decision areas as well as the impact that forecasting has on these areas within an organization, the results are displayed in Table 1.
In the food retail industry, a major contributing factor to the successful operation and optimal stock management is forecasting (Arunraj and Ahrens, 2015). Kokkinou (2013) states that, as restaurant operators deal with highly perishable products, overestimation of sales can lead to unnecessary labor costs and stock wastage. Underestimation of sales can lead to unsatisfactory customer service and loss of revenue
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Qualitative forecasting methods are often applied when limited data is available or when time is insufficient. These forecasting methods usually rely on the judgment of experts within a certain field. They usually take less time to construct and can be relatively inexpensive and easy to understand. A major disadvantage of qualitative forecasting is that it can be largely opinionated and as a result be subjective.
Quantitative forecasting methods rely on historical data to predict the future by finding trends and relationships in the historical data. Quantitative methods can further be classified into time series and causal methods. Time series methods are based on the assumption that past occurrences and behavior has some relevance in the future. They do not focus on what caused this behavior but rather assume that whatever caused this behavior will continue doing so in the future. Predictions are made by determining the impact of trends and seasonal factors on past data and extrapolating this behavior into the
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These models are known as Hybrid Models. Hybrid Models are used to improve forecast accuracy by combining two or more forecasting methods with alternative capabilities to accommodate for the limitations that may be present when only one of the methods is used (Arunraj and Ahrens, 2015).
Selecting the appropriate forecasting method(s) is a crucial part of the forecasting process. As made clear in the preceding section, a wide variety of methods is available, each with its own limitations and capabilities. Armstrong (2001) identified some key principles and factors to consider in the selection of appropriate forecasting methods.
The principles are listed as follows:
• Use forecasting methods that contain methodical and detailed steps that can be explained and replicated.
• If sufficient data is available, use quantitative rather than qualitative methods.
• If large changes in the forecasts can be expected, use causal methods instead of time-series methods.
• Unless considerable proof is present that a complex method will improve forecasts, use simple forecasting methods.
Some factors to consider during the decision process of selecting an appropriate method
This worst case scenario is a contingency plan that hopefully will never be implemented, but one that occasionally is warranted. Once prepared, the management staff has a clear understanding of their respective mission, assignments and necessary actions, should this contingency plan require exercising. The plan is formulated by first getting consensus from the firm’s strategic planners as to how really bad the business can really get. If the bottom falls out of the economy as predicted, to what level will our gross sales fall?
In this assignment i will be explaining how focusing on customers and how providing really good customer service is important in retailing. I will also be looking into the various ways customer service and sales techniques have changed in Tesco. To conclude, i will analyse the impacts made from different customer services and sales techniques in Tesco. As my selected business, i have chosen Tesco.
investigating the difference in results of using two different types of plant food Ans: identification of Relationship because trying to identify difference between two types of food. h. calculating the mean score on a final exam for a class of 100 students Ans: data reduction because trying to reduce everything and shows meaningful part. i. studying whether exposure to a certain type of chemical results in more frequent cancer diagnoses Ans: Inference because it tries to conclude how certain types of chemical results in more frequent cancer diagnoses. 3. Tell which type of sampling is used (random, cluster, systematic, convenience, and stratified and give clear reasons to support your answer.
Both the abovementioned approaches look mainly at now and here but do not fully take into account past events when treating
111). The main reason why this is one of my favorite aspects of this book is that it encourages “reasonable down-selling” (Spoelestra, 1997, p. 112). I think that too often salespeople try to only upsell customers, and that can end in a bad experience for the customer, or not sale for the organization at all. I believe that if all salespeople abide by this rule, then organizations will be more successful, as customers will actually be purchasing something they actually want and will enjoy, which increases the chance that they will be a repeat
Month # 1 2 3 4 5 6 Total Forecast demand 600 750 1000 850 750 700 4560 Planned Production 771 771 771 771 771 771 4626 Planned inventory (50) 221 242 13 -66 -45
Business Name: Dymocks Booksellers Dymocks is the leading bookseller in Australia and is recognised for quality advice, value for money, professionalism and customer service. Dymocks has been franchising for over 30 years and would like to secure the vacant store in the shopping centre. Dymocks’ mission statement is “As a family owned business and the oldest Australian owned bookstore, Dymocks prides itself on meeting the leisure, learning and gift needs of all booklovers by offering superior customer service and an enhanced book buying experience.” Legal Structure Legal structure of a business determines who shares in the profit and losses, how tax is paid and where legal liability rests. The legal structure of Dymocks will be a sole trader.
As quantitative data would not be robust enough to explain complex issues. for e.g. Quantitative data would not allow children to explain their choices. However, qualitative data has some disadvantages in this research. For example, because of the central role played by Corsaro in the generation of data, it is not possible to replicate qualitative studies. Also, contexts, situations, events, conditions, and interactions cannot be replicated to any extent.
Discussion: Sales are the most dominating factor for any organization. In any circumstances, sales will always
Fine Tuning the forecast The method used to forecast the expected sales lacks the input of external data like market condition (recession, boom etc), competitors, changing preferences, change in fashion, demographics etc. Only the internally available data has been used to estimate the demand for next period. The adjustments in the demand forecast can be made according to the following to reduce the chances of stock outs or over stocking: Market Condition:
The Value Chain 4 4. Operations Strategy Implications (Store level) 5 5. Inventory Management and Demand Forecasting 9 6. Supply Chain Management 9 7. Quality Management 11 8.
Salespeople create value for their firms’ customers by advocating and communicating the customers’ needs, desires, concerns, and preferences back to the company and find solutions (Tanner and Raymond, 2010). Also, since the salespeople are experts in regards to their products, they can best advise the customer as to which product is the best fit for them or adapt offerings to fit. In this way, salespeople create value that would not have
If this situation lasts, the customer will go looking for another company to do business
Every business industry nowadays, whether they are aware of it or not, depends on business strategies that they implement in order to achieve high growth potential. Some businesses, however, tend to forget the importance of maintaining effective sales strategies, therefore, they experience a decrease in sales causing their business to eventually experience some financial difficulties. Gluck (n.d.) describes sales strategy as a plan that allows companies to position their brand or product in order to gain a competitive advantage. Successful sales strategy should create a need by convincing a potential customer that the good is presented to them can solve their problems. This has to be created as a “planned approach to account-management policy
This enables wage and income earners, producers etc to take pre-emptive action. Some of the measures are Gross Domestic Product (GDP), Gross National Product (GNP) etc - Forecasting: This is necessary to predict the possible future trend of the economy so as to enhance overall efficiency of the economy. This may be short term, medium term as well as long