Introduction:
In this project I will be discussing an array of topics relating to the franchise of McDonald’s, these titles include
- Customer Needs
- Menu Design
- Advantages and Disadvantages of Franchising
- Marketing and Management of McDonald’s
I will discuss each of these titles in detail and will use tables, charts, and diagrams to emphasize the points made in this essay.
Customer Needs:
As a global franchise McDonalds has many different types of customers, all with different needs and wants, all living in different regions of the globe and all having different cultural and religious backgrounds. McDonalds has managed to satisfy the needs of these customers more effectively and to greater success than any other fast – food chain around the world, they do this by investigating the needs of customers from each region that they want to expand to, there are many examples of this such as in Israel where they serve the Big Mac without cheese to satisfy the kosher requirement for meat and dairy to be separate, also in India where they have introduced Vegetable McNuggets and a mutton based version of the Big Mac which is called the Maharaja Mac, these were introduced to satisfy the needs of Hindus, who do not eat beef, Muslims, who do not eat pork and Jains who do not eat meat at all.
However, McDonalds has always targeted one particular type of customer – Families with young children, McDonalds has catered many of its inventions toward children such as the “Happy Meal”,
McDonald v. Chicago, 561 U.S. 3025 (2010) Facts: Mr. Otis McDonald, a denizen of Chicago, wanted to get a handgun for the purpose of self-defense. McDonald had lived in that particular Chicago neighborhood for several decades, and his decision to purchase a firearm was predicated upon his increasing frustration with the rising crimes rates of that neighborhood. He had even in fact been the victim of thefts and break-ins on numerous occasions. Legally, he already owned rifles and shotguns.
“Even their name is made out of limp French Fries,” she asserted. “Why would you want to eat their food? To her, the M in McDonald’s looked like two yellow, bent-over fries.” The imagery here allows the reader to picture the M in their mind as two fries that are bent because they are covered in grease. Through this vivid description of the M, the author displays her children’s hatred towards McDonalds, the fast food chain that every child loves.
Starting from 1979 until today it has made a great impact on children especially. Happy Meal is a box or package of fast foods like cheeseburger, hamburger, French fries or drinks including toys.
Today McDonald’s has many more competitors such as; Carl’s Jr., Sonic, Chick-Fil-A and Burger King, which now provides kid’s meals with toys. Parents are infuriated by the fact that the free toy is making their children want the unhealthy food, yet they feel obligated to buy the meal to make their child happy. Though these children are still more interested in the popular the toy and will beg their parents to buy the meal from the fast food industry. Nevertheless many parents have stood up against the toys in their child’s meal. In Santa Clara, California there has been a banment of toys in children's meals.
Working At McDonald’s Summary In " Working At McDonald's ", Etzioni claims that fast food chains are terrible and don't give significant working background or order to kids. Etzioni contends that restaurants such as KFC, and McDonalds no matter how successful are bad jobs for kids and teens. Etzioni gives brilliant defense to his contention and gives illustrations to bolster his point. He can't help the way that McDonalds trains its representatives and abandons them with no space for creativity.
The documentary, Food Inc., takes a deeper look at the food industry and how it has changed over the years. The McDonald brothers played a huge part in changing the food industry forever. The brothers began to run their restaurant in a factory style. Each worker only had one specific job to do. Because the workers were assigned simple tasks, they were all paid a low wage and were easily replaced.
Travelers who go places to visit family, or any other reason, gets hungry and would like to see a familar fast food restaurant they can go to everytime they travel. As Visser said “When a huge modern business conglomerate offers fast food to travelers on the highway, it knows that its customers are likely to desire No Surprises. They are hungry, tired, and not in a celebratory mood; they are happy to pay—provided that the price looks easily manageable—for the safely predictable, the convenient, the fast and ordinary”(129). The restaurant that is known for travelers to stop at when tired and hungry is McDonalds. You can find a McDonalds about anywhere you go in the world and its always fast service most of the time.
The Similarities and Differences of McDonald’s and Wendy’s Corporate America has taken a stranglehold on American nutrition and eating habits. McDonald’s food has dominance over the market with its cost effectiveness and availability. In contrast, Wendy’s has superior products with higher prices. While these fast-food giants have a massive place in America, they have their similarities and differences. Wendy’s and McDonald’s demonstrate these traits in cost, diversity, and quality.
Ray Kroc once said, “I believe in God, family, and McDonald’s. And in the office, that order is reversed.” In 1955, the man who stated this quote opened his first restaurant in Des Plaines, Illinois which is now the largest fast food chain corporation in America known world wide as McDonald’s. In the quote the founder of Mcdonald 's underlined the stereotypical although true values of the American population and I agree with him and believe the act that exemplifies the most American action should bring together entertainment, family and good food while it has to be rooted in American culture and be possible to perform by anyone, anytime and almost anywhere. I believe that the most American thing you can do is to have a meal at the famous fast food restaurant called McDonald’s.
Ronald McDonald: Clown or Devil? Online and television marketing have taken over America, one commercial at a time. Fast food companies like McDonald’s aiming their ads towards children plays a huge role in the quickly growing obesity epidemic that has overtaken America’s population, especially children. To children, there is nothing not to love about McDonald’s.
Target Corporation is one of the famous retail stores in the United States which is founded by George Dayton in 1902. Walmart is the main competitor to Target because these companies have similarities such as goods, services, business form, and customers. To compare Target to Walmart is logical because people can determine and analyze advantages and disadvantages in annual financial statement between Target and Walmart. Target and Walmart have different data on investment activities which are important to their companies. Investment activities are, uses necessary resources for operating of their companies which include computers, delivery trucks, furniture, buildings.
1. Supporting point 1: Nowadays we can see these fast food restaurants in almost every shopping mall and there is at least one of these franchised restaurants in each area of the city and still increasing in number because of the high demand. a. Sub-supporting point 1: Although there are lots of choices of food inside a mall, but people often choose fast food as it is affordable and yet it is tasty and filling at the same time. b. Sub-supporting point 2: For example, in the Kuala Lumpur International Airport, there are a lot options of food to choose but the two franchised McDonalds are still always
As people have issues about Mcdonalds’ low food quality toward people’s health. However, there is another important area that we have to consider seriously about is how its system, so-called “Mcdonaldization”has influenced and continuously effecting our society. From the article “McJobs: Mcdonaldization and the Workplace” by George Ritzer, he distributes the idea of how Mcdonaldized system has changed our society into scripted and “programmized” places (Ritzer 1998:140). He has specifically analyzed the McJobs’( job that has been Mcdonaldized) into four elements,which is its efficiency, calculation, prediction and control. As the nature of the world is made of a full of colors, diverse opinions of people naturally exist toward the term
The diagram above shown the CPM of McDonald’s and its competitor, KFC and Burger King; indicates McDonald’s is in a strong strategic position than its competitor. Some of the reasons McDonald’s is successful and has high market is due to it strong brand name recognition, a strong customer loyalty, and its global expansion. Furthermore, McDonald’s is also invested a large sum of money in advertising and very well known toward it charity program through Ronald McDonald’s House. Nevertheless, there are areas in which the organization can improve.
The age factor used by the target market of McDonalds is a family with dual income that does not have the time to prepare their food for their children, the workers who are having lunch and teens. Besides that, according to Schroder and McEachern (2005), global target market fast-food industry account for 79 percent is at age 17-25. The income factor used by McDonald target customers are upper-middle and lower income consumers. The Mac value offered by McDonalds will attract lower class customers to upper-middle customers. McDonald 's lunch meal RM5.95 has improved the product as it is attractive to upper-middle and even lower customers.