(Collins, 2012) Federal regulations prohibit discriminations against workers based on color, religious beliefs, physical disabilities or age. Ensuring our workforce understands cultural diversity will help avoid the organization suffering from any lawsuits due to discriminatory behavior. A lack of understanding of cultural diversity could also lead to a lesser understanding of a potential customer/consumer market. The organization can become more
Whilst the professionals follow the code of conduct it reassures them that there making the correct decisions. The purpose of the code is to protect the public as it enables to professionals to understand what they need to do and allows the public to know what to expect from the organisation. The professionals should promote privacy by respecting the confidentiality of the service user. They should only disclose information in accordance with legislation and the policies. Within this code the support workers are made accountable the decisions they make.
As a media relations in charge, one is responsible for all media that gets published. Ultimately, they are required to check in detail of whether the article or advertisement is suitable to be published to the public and not result in any negative feedback or make sure it does not bring down the reputation of the company. It is highly important that all promotions for the company are reasonable and appropriate to society so it does not result in misunderstandings. At the same time, they are also required to manage any PR crisis issues that may arise.  The right plan to engage the media would be key so as to not lose any reputation.
The role of emotional dissonance is of utmost importance because it is highly significantly associated with the diminishing sense of wellbeing among service workers. Cheung and Tang (2010) argued that when the organization have high expectation from the employees in terms of service delivery, they should demonstrate appropriate emotions while interacting with customers. They also identified various types of customers which are Guanxi-using customer, fair treatment customer, demanding customer, time pressure using customer and threat using customer who endeavor emotional pressures among frontline customer service representatives. Service culture is a double-edge
This employees rewarding system should be done in a regular base and has to be embraced in the policy. Step Three: Communication Ethical Expectation and Train Workforce to Enact Employees should be aware of their ethical expectation and they need to take different training to make it more clear. Explicit communication and continues training will help an employee to realize the importance of integrity and avoid the integrity
What happens when products go wrong? Corporations have regulations and ethic codes that are written for management and employees to follow. Their Mission Statement is another guideline of the corporation reason for existence, its core purpose is to assist all to understand what the company’s values are and where they stand. Thus, employees understand what is expected of them in protecting the company and consumers. Now, with so much at stake John Healy, Vice President for production, needs to be positive that the product they manufacture was not contaminated.
Confidentiality I will be committed to maintaining the highest degree of confidentiality with all clients. I will make sure to protect all personal information I receive during the course of my services despite my personal opinions. I promise to conduct myself in a professional manner, and not engage in any corruption that involves the release of private client information because gaining the clients trust is important. I understand that if I do breach confidentiality, it could be detrimental to reaching the end goal. I will make sure to communicate any confidentiality policies to my supervisors and managers in order to avoid future issues.
Scammers are always an issue and there are a lot of dishonest people out there trying to take advantage of those that are unaware. However, for professional salespeople, I think ethics do not get in the way of success in sales. I think it is the opposite, ethical behavior builds trust and is a requirement to be successful in the long term for salespeople. Their reputation and livelihoods depend on the relationships they build with their customers and their reliability to their organization.
(“HR Ranks”). In conclusion, human resource departments deal with an abundance of difficult situations. From hiring or firing someone, to dealing with a crisis, such as, someone's death. Some may believe they are not necessary, but when human resource departments do things right, it helps a business
Upon reviewing the case file, I would say that Hennessy Industries, Inc. had a responsibility to protect Barker and others employees that may come into contact with anything that came be harmful to their wellbeing or not safe. Even through Hennessy Industries, Inc. argued “that it could not be held liable for injuries caused by another manufacturer’s products even if it was foreseeable that its machines would be used to repair products that contained asbestos” (Melvin, S., & Katz, M. , 2015) they still should have taken steps to protect their employees. I understand that they could never know what was going to come through their doors, but they should have plan for the worst and have the proper protective equipment available. They would
Furthermore, some of the reasons for the organization’s ethical dilemmas were due to short staffing, facilities not being prepared for disasters, and not being transparent with its stakeholders. Another key reason for the organization’s ethical dilemma was that it had not updated its code of conduct to address today’s leadership and employees. Additionally, the ARC had problems handling large sums of money from donations due its use of outdated technology, and there were several executives who were considered overpaid which created a negative image to stakeholders. “Executive compensation is a controversial subject, and it is rarely far from the media’s gaze. A popular view is that excess compensation is pervasive, with corporate boards frequently awarding overly generous pay packages to executives and Chief Executive Officers (―CEOs‖)”
I believe this will be an ethical dilemma to deal. When my desire as the worker is to help the client work to the best of his/her interest and the need to respect his right to act in a way that the client feels best for him, may interfere with my job. Also, I consider confidentiality
In this case,the answer that suspect give would be very limited. The word they use are monosyllabic during the responses and sometimes they would pretend they are loss some part of their memory due to different factors(Alison, 2013). This strategies are more likely to appear in the individual’s self-generated preplan since they relied on themselves and they would try to protect themselves more (Alison,2014). Moreover, both terrorism and non-terrorism might use the same tactics in the interview, because there are actually more non-terrorism use this strategy related to criminal offences (Kalbeisch, 1994). Based on the knowledge of this strategy, police could still make progress for the interviews since they might response to the question during the
A. Classification of Type of Culture Hierarchy culture fits Techfite, because it controls the internal focus and production of the company. Hierarchy culture is based on corporate levels and structures. Hierarchy Culture can lead to a positive or negative outcome. Techfite and Endothon have different cultures inside their organizations. Considering Techfite, it has Hierarchy Culture which means; its more focused on customers and its outside gatherings.