Advantages And Disadvantages Of Process Management In Pos Laju Malaysia
PROCESS MANAGEMENT
Process management is often used in the business world because it allows the owners and employees of a business to make sure that the best methods are being used. For example, process management could be used to produce a machined part, to be sure that everything is being done at the best time and in the most efficient possible way in order to cut costs and increase productivity without sacrificing quality.
The advantages of process management are that it helps to improve productivity and profits; however, the disadvantages are that it costs a lot of money and is very time and labor intensive to implement.
The process below is the flow of the process management of Pos Laju :
In Pos Laju Malaysia, there are several issues on Process Management that may affect their performance:
System is not systematic
The parcel has arrived at the actual place but the system is not updated. Such as example, the parcel has arrived at Kangar but the system is shown at Johor. So the team that handles the Pos laju is not alert with the parcel and cause many problems to the customers.
The parcel not be arranged organized in the warehouse
After the parcel is done packing, the workers will put the parcel in the warehouse. The issues is parcel is not arranged organized such as the fragile things put safely is the one place and the parcel is arranged by the dates and places. But they are put randomly and it will cause the items might lost or will broken.
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