Social media allows for users to communicate with each other freely, which helps companies to understand what their customers want and provide a proactive approach to their needs (Farzana Parveen Tajudeen, 2017). There are major benefits of leveraging the power of social media to promote a brand. Brands can use social signals on these sites to boost reachability. The more people talk about a brand on social media websites, the more it will get referenced in other search engine sites, hence making it easier to find in a search (Google, n.d.). Brands can also keep the word of mouth marketing alive through social media.
Social Media Analytics and features It is the process of applying data (both structures as well as unstructured) from social media sites such as twitter, facebook, Google+ and other such sites for better understanding of customer attitude and behavior. It also serve as an effective tool for business and market research and ultimately for business decision making. The large availability of user-generated data and the links between users leads to the dispersion of useful information, opinions and sentiment as well as emergent issues and trends (Leskovec 2011; Agrawal et al. 2011; Nagarajan et al. 2011) and is referred to as ‘Social Media Analytics’.
Deliver your personalized communication through your customers’ preferred media or channel. • Take advantage of the power of the search engines to reach your target market. Make your site search-engine and user-friendly. • Leverage on the social media to connect with your customers/consumers. To do
Knowing which social media to use and how to use it is what will benefit companies the most when it comes to marketing and assesing feedback for the products that they sell. In this interaction, you have direct feedback between seller and consumer which will lead to a closer bond between the two. Another important outcome of using social media is the effective method of advertising using word of mouth. Word of mouth as I've learned is the most effective form of advertisment and through social media you can potentially have thousands of people in a open conversations about your products or services and people observe other peoples opinions frequently and tend to take away something from it.
THE BENEFITS OF SOCIAL MEDIA MARKETING The use of social media platforms for business is becoming one of the vital parts of the marketing styles for many businesses. It is also a way of coming close to your clients and customers. The use of websites and platforms of the social media to promote a product is what is termed as social media marketing. This means of promoting your products has numerous effects, some are negatives and others positives.
Marketers appear to be curious on the opportunities to post advertisements on the World Wide Web. Internet had more advantage on making easy transactions between the consumers (Wen, 1997). Digital advertising, also called “Online Advertising”, is the use of internet as the media of marketing to gain and attract more customers (Beal, 2015). The popularity of internet brought more ideas on
Social media are web-based communication tools that enable people to interact with each other by both sharing and consuming information (Nations, 2017). Nowadays, the demand for the use of social media is undoubtedly increasing because it comes down to a simple basic human desire: the need to connect with other humans, to be part of a group. One of the most popular social media platforms is Facebook. It is a social networking website and service where users can post comments, share photographs and links to news or other interesting content on the Web, play games, chat live, and even stream live video (Nations, 2016). Of all the social media platforms and websites, why is it that people choose to use Facebook to connect with people?
In the hospitality industry, many companies will use this medium to promote and market their business where they will use social media such as Facebook, Twitter, and YouTube to interact with their customers. The customers can easily access those websites through the smartphone. It is important for the company to have a strategic and planning to make the business survive and compete with other company. Positive relationship with customers The smartphone technology can improve customer relationship which is including from service aspect, review or feedback from the customers, and update the product or service.
Social Media is a main news stage and overall gathering that curates and offers the best thoughts and bits of knowledge into social media and technologies innovation's effect on business, society, and culture. Although it began as a platform for people to share images to their loved ones, social media has developed to wind up plainly considerably to have a full impact, particularly for organizations. Social media is presently a key part of associations' promoting marketing strategies and considering current circumstances. According to the study of Barker (2017), The term “social influencers” has been coined to represent individuals who have a significant following on social media.
How to Find the Right Social Media Influencers For Your Brand You may have heard the term “social media influencer” being thrown around a lot lately, especially in the digital marketing circles. Social media influencers are a vital aspect of creating an effective digital marketing strategy. In the world of online consumers, influencers play a huge part in selling your product and promoting your brand. If you’re new to the idea of influencer marketing, we’re hutere to clear the air and help you find the right social media influencers for your brand. What is a Social Media Influencer?
Therefore, their customers will feel inclined to purchase products. Their promotional budget also affects their choices of media because there is a high demand in social media and YouTube. Nowadays, customers have easy access to the Internet wherever they are located and if John Lewis promotes on social media, their voices will be heard by many people. They will earn a lot of followers on social media and views on YouTube. This leads to good publicity for the company.