In the present day, there are many technologies which can facilitate people in the world of communication, such as, notebook, smartphone, and tablet. One of those modern technologies that become the most popular device today is smartphone because it is everywhere these days. It seems like nearly everyone has one; not only for adult, but it is also popular in all ages of people. By the way, it is surely that everything in the whole world has both pros and cons also the smartphone; so that, it is the interesting issue because there are many aspects of pros and cons to discuss in details. Smartphone, a mobile phone with an advanced mobile operating system which combines features of a personal computer operating system with other features useful for mobile or handheld use, contains several advantages.
ADVANTAGES One of the advantages of allowing employees to use their smartphones for work is by keeping them organized. For instance, smartphone can be used as an automatic reminder and personal organizer. Other than that, flexibility is another advantage of using smartphone during working hours. The employees can use their smartphones to jot down notes or review and edit appointment dates. They can easily do their work anywhere at anytime.
Thus, a successful hospitality industry does not focus only product and services but in what way they are delivered. Superior service quality is the best strategy of differentiation. 2) Relationship building Building relationship with customers can benefit organization to generate revenues with developing brand reputations. To improve relationship with the external customers it was found that employees plays important role. Informal ways to build relationship with top management and front line employees is best means to build long-term relationship with customers.
Smartphones are becoming central to our everyday lives. ecosystem of functions, applications, and services enabled by smartphones. The market penetration of this devices is rising in every industrial sector and professional field. A smartphone could be defined as a handheld personal computer with a mobile operating system and cellular network connection for voice and data communication. Examples of smartphones, depending on the
Smartphones provide an opportunity to look up information, do researchers, which save people’s time and money. Smartphones also, helping people to be social active by providing many apps and social media, such as Twitter, Facebook and etc. Built- in Global Positioning System (GPS) gives direction, pinpoint your location and provide all necessary information, therefore
Smartphones have become an important device in people's everyday lives. However, the excessive use of smartphones can hurt society. There are a few benefits that smartphones contribute to society. For example, some people may say that smartphones are a great tool for communication with family and friends or that they provide instant access to information or help. Despite the few advantages, these devices have created a growing problem on society such as distraction and mental health issues.
According to a recent survey called Worldwide Social Network Users in 2013, more than 20 per cent of the world’s population is using some form of social media or the other on a regular basis. This number is set to increase in the coming years and engagement on social media is one the most powerful drivers in the coming years. This means that any hospitality business which wants to stay ahead in the game will have to use digital mediums to connect with their customers in an enhanced manner. Instead of using marketing campaigns that are being used for decades, hospitality industry must use the internet to provide valuable information about their services and products to their target audience. Being active on social media can sometimes backfire as customers can use this medium to complain about their services.
Currently, mobile technologies have drastically taken a leap with 3G, Wi-Fi, text messages, and GPS. It’s a fact that a huge population of people access the Internet through their mobile devices exploring a wide range of mobile technologies such as application, advertisement, and push notifications. Current applications and the potential for future applications of mobile marketing in the travel and hospitality industries today have grown exponentially. In today’s society mobile marketing is taken very seriously at all fronts of the hospitality industry. Experts have done extensive research and recommends for hotels to create a user-friendly mobile site.
This is because there a lot of people have described the hospitality industry in different ways. But, the hospitality service industry can refer to the one of a business. This sector has one of goals to generate profit with offering product and service to the customer. The concept of hospitality is the act of kindness in welcoming and looking after the basic needs of customers or strangers, mainly in relation food, drink and accommodation. A contemporary explanation of hospitality refers to the relationship process between a customer and a host.
(.) Secondly, smartphones on business. Businessmen and doctors now have lesser technological devices to carry around with the invention of smart phones. Employees do not have to stay in a fixed environment such as their office as smartphones can be used to contain important files and notes. This promotes efficiency in terms of communication with their clients and helps to maintain work-life balance.