Every leader had their own special blend of perspectives and world views that influence their approach to leadership. A frame is a perspective from which a person views the world and it influences how they interacts with others. There are four frames of reference: structural, human resource, political, and symbolic. These viewpoints are developed overtime achieving a more poised mindset and approach. How does each frame influence my personal leadership style and relate to my work environment?
Malcolm Gladwell claims that one’s culture differences, such as power distance and communication, can dramatically affect the performance of a task. He uses the environment of flying an airplane to illustrate his point. It opens with Gladwell describing the problem of South Korean airlines. These airlines had a much higher loss rate than most other countries. Gladwell gathered several sources of evidence to explain this phenomenon. The first part of the problem was communication. Transcripts were gathered from several planes in emergency situations and showed that the lack of proper communication between the captain and the first officer contributed to the accident. By giving a crew command and
This case study will focus on the human factor errors involved in American Airlines Flight 1420 and organizational shortcomings by American Airlines and their policies. By using the Human Factors Analysis and Classification System model (HFAC), key human factor failures can be identified. HFACs is used to identify the probable causes of accidents by laying a valid framework to investigators analyzing aviation accidents. The two human factor errors that contributed to the accident were fatigue and situational stress. The organizational failures may not stand out to untrained bystanders. These organizational failures must be identified because, even though they may not be easily recognized, the failures of an organization’s oversite can lead to other human errors. When human factors and organizational failures happen at the same time, these types of events are likely to occur. This study will review these failures, and present recommendations by the National Transportation Safety
June 1, 1999, a McDonnel Douglas DC-9-82, dispatched as American Airlines 1420, crashed after it had overran runway 4R, at Little Rock National Airport. The flight claimed the lives of 11 people, including the captain, and 105 passengers received serious or minor injuries, including the first officer and flight attendants (NTSB, 1999). According to the NTSB, this accident was due to pilot error (NTSB, 1999). This report will exam all human interaction as well as performance, utilizing Dr. Scott Shappell’s and Dr. Doug Wiegmann’s HFACS model, so one may find the route cause of the errors, and prevent similar accidents in the future.
Nursing Shortage is a problem we all should be aware of. There are many factors that may lead to a nursing shortage, such as having stressful and unsafe working environments, and our nurses are being overworked. This is a problem we should be aware of because it is affecting the patient care. Nurses would not have enough time to stay with a patient if they have more patients to worry about. Nurses play a big role in our hospitals and communities, “Nurses play significant roles in hospitals, clinics and private practices. They make up the biggest health care occupation in the United States. Nursing job duties include communicating between patients and doctors, caring for patients, administering medicine and supervising nurses ' aides”(study).
Dental assistants support dental specialists or dentists in carrying out dental routine. A dental assistant is not the real dental operator that performs on patients but only an assistant to the licensed dentist.
As a concerned citizen and college student, I recommend several policies to create a safer environment at school campuses. As there has been an increase in school shootings within the last ten years, the safety of students on campus has become a major concern. The problem of the increase in the number of school shootings has resulted in an unsafe environment for students affecting overall development. I am writing to seek your assistance on the issue of schools not having proper safety measures to prevent and respond to mass shootings, this issue must come to an end by finding an appropriate resolution.
My experience with code enforcement relates to the knowledge I obtain through compliance trainings. Approach every individual with a customer-centric attitude, no matter the situation. Properly articulating, patience and good steering ensures that everyone is working towards the same goal as we attempt to develop a collaborative solution. In addition to remembering that peer pressure is real, your positivity will suddenly shift on to that individual.
Being in the HVAC field has its ups and downs, but of all the fields in HVAC, the HVAC technician will accumulate the most problems during a job.. A tech will deal with the everyday problems at a job site, such as people, weather, and hours. A HVAC tech will be challenged by nullifying processes that take place during work.
The author argues that the majority labor in the workforce evolved from involving purely physical labor to requiring more, such as emotional labor. Hochschild defines emotional labor as ‘the management of feeling to create a publicly observable facial and bodily display.’ From questionnaires and observations, the author found that a flight attendant’s job involves more than the physical labor of ensuring passenger safety and comfort. The emotional labor involved with creating a comfortable environment has also become an integral part of the service. Furthermore, in an occupation such as flight attendants, the emotional extends beyond that of representing the worker; the job requires
The career I researched was a Claims Adjusters, Appraisers, Examiners, and Investigators. To be a claims adjuster there are certain skills you need, to be successful. Analytical skills which is the ability to collect, gather, visualize information in details. This is an important skill to be an Adjuster because you must evaluate situations carefully, and use that information to make accurate decisions. Another important skill is communication. When you are in the position of an adjustor you basically get information from both sides of the accident, or innocent bystanders. To get certain information from people you have to know how to ask questions. Next skill that is very important is being detail oriented, if you are not very good with this skill you will have a hard time surviving in this career field.
4(a) Review and evaluate building-based policies and procedures relevant to the protection of the welfare and safety of students, staff, and visitors within the selected school.
The sources of support for planning and reviewing own development could be from my manager, colleagues, meetings, mentors, or through observation.
This essay is writing to show how Coach – Athlete (Golfer) relationship have an impact on coaching process and to entire lifestyle of both coach and golfer as also to identify potential conflicts and how to maintain them when it happens. It is vital the Golf Professionals to know how to manage and keep interpersonal relationship in high level, how to deal with conflicts and entire coach-athlete interactions.
Hood could improve communication by communicating. I know it sounds strange, but I did not find many details about his communication skills and I see where that would be a serious issue for the crew. If you cannot talk with your crew from time to time, or even be available for them should they need something, that would make a world of difference. Personally, I believe an open line of communication is key to a great environment. If the left hand does not know what the right hand is doing, there is bound to be trouble brewing.