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Allizz Islamic Bank Case Study

1156 Words5 Pages

INTRODUCTION
Alizz Islamic Bank was established on 30th September 2013. It was a historical day that has changed the concept of Islamic banking in the Sultanate through a vast range of innovative banking solutions that are based on Shari ’a principles.
In a very short time the bank was able to achieve good growth in its corporate finance portfolio. 25 products were launched to provide unique banking experience to retail and corporate customers including
• Auto Finance- Murabaha principle,
• Home Finance –Ijarah & Forward Ijarah
• Personal Finance Alizz Islamic Bank is the first bank in the Sultanate to issue credit cards. Additionally, the bank offers current accounts, savings accounts, and term investment deposit accounts. Alizz customers also …show more content…

The standard definition of a front office is all of the departments that interface with the public. As service providers banks are defined by the effectiveness of their front office operations. A reputation for outstanding customer service can drive sales of financial products and provide a competitive advantage.

Banks have more interface points with the public than most business. A bank front office consists of the network of bank branches and the tellers, loan officers and managers that work there. It also encompasses the systems and equipment that run the front office operation. Automated teller machines (ATMs) and the bank's website have become integral parts of that system as technology slowly replaces a customer's interaction with live representatives. Banks also employ proprietary front office software that integrates and computerizes the various parts of the customer experience, such as Internet banking, mobile banking and teller transactions in the

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