Different researchers define bullying differently. Namie & Namie (2003, p. 3) have defined bullying as the “repeated, malicious, health endangering mistreatment of one employee by one or more employees”. Einarsen et al. (2011) defined workplace bullying as “harassing, offending, or socially excluding someone or negatively affecting someone’s work” (p. 22). James (1997) asserts that workplace bullying is an abuse of coercive power by either individuals in the internal workplace or external clients Einarsen, Hoel, Zapf & Cooper (2003, p15) “Bullying at work means harassing, offending, socially excluding someone or negatively affecting someone’s work tasks.
While people might have different definitions that define workplace hostility, it generally means experiencing unfriendliness, aggressiveness, or being confronted or pointed out negatively on your every move in the workplace. In other words, a hostile work environment may be described in different contexts by employees which they deem to be hostile, including: 1. Regarding the superior as the bad boss 2. Rudeness shown by co-workers 3.
Within a work environment, stress can be both a cause and an effect of violence. Job stress can lead to poor health and even injury. At the individual level, low level of job satisfaction and high level of job stress are threat to mental and material health, quality of life, goal accomplishment and own progress. Whereas, for the workplace these situation lead to increased absenteeism, conflict, turnover, and reduced quality and quantity of
1.6. Aims and Objective of Dissertation The main aim of this dissertation is to identify the level of stress an organisation have and in what ways it affects the employees. The dissertation also highlights effective measures adopted by the organisations to control the varieties of problems created by stress in their employees life. Organistion performance has seen to be adversely affected by the high level of stress in their employees due to management pressure to bring excellence in their work. The major objectives of this dissertation are as follows: 1.
Stress in workplace obviously important to employees but management is also concerned about stress in workplace for several reasons. Stress in workplace reduces productivity, increase management pressure, and makes people ill in much way; evidence of which is still increasing. Workplace stress effects the performance of the brain, including functions of work performance; memory, concentration, and
Therefore, in order to improve functioning and productivity of employees as well as to maintain good relationship with co-workers and employers companies have to undertake stress management programs. VARIOUS CAUSES OF STRESS IN AN ORGANISATION: The various factors that may causes stress among people of organization can be as follows: 1stHigh workload: If the work burden on people in an organization will be very high that is if burden will be far more than people’s capacity to do work, then people will feel frustrated and pressurized. And frustration at one or the other time will lead to stress. Examples for high workload can be: ▪ Unrealistic expectations and deadlines by company from employees. ▪ Under appointment of personnel’s for work already scheduled.
Summary— Life for all of us has its low moments. We wrestle with emotions that are painful, that trouble us deeply. We encounter experiences that challenge us, pressure us, and it’s up to ourselves how we are going to deal with it. These pressure can be our motivation to do the job well or it can be a way to put stress in our well-being that can make us upset. Some pressure at work can be motivating, but when it becomes excessive or too much it can eventually lead to work-related stress.
Douglas,(2005) believed that there arises a need for implementation of an organizational structure that can take care of the negative impacts of occupational stress on its employee’s performance. Work load is sometimes equated with job demand which is a key determinant of stress and fatigue levels among employees performing repetitive work tasks(MacDonald, 2011). The effects of occupational demands get manifest in such forms like job dissatisfaction, anxiety, and depression and even in some serious cases, mental and physical disabilities take place leading to heart problems (Jagdesh, 1987). Another study about the job stressors and their impact on employees has analyzed that stressors do exist in organizations but the mangers and H.R personnel should come up with different interventions or ideas to prevent the employee stress as it leads to bad performance
Whilst stress becomes extreme, employees develop several of stress symptoms that can lower their performance and health and even intimidate their ability to deal with up with the situation. Work stress has become a familiar term in today’s parlance. In every organization, the major cause of shortfall in productivity is because of stress at workplace. Human resources need assured kind of motivation and work stress mitigating ways to overcome their stress. This research is focused to look at the major factors causing work stress and explain how it have an effect on job performance of the