PROMOTIONAL ACTIVITIES
Promotion refers to all activities concerned with involving consumers about an organisation’s offerings, persuading them to buy it, and reminding them about it from time to time (Kruti Shah, 2009). According to McCarthy (1964), promotion refers to raising customer awareness of a product or brand, generating sales, and creating brand loyalty. It is one of the four basic elements of the market mix, which includes the four P 's: price, product, promotion, and place. Promotional planning is the planned application of marketing resources to achieve sales promotion objectives (Gelder & Woodcock, 2003). Promotional mix elements include advertising, public relations, sales promotions, personal selling, direct marketing and online
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As such, the perceptions and attitudes of brand messaging are determined in part by the individual, such perceptions and attitudes are significantly influenced by the attitudes and opinions of social network community members. Consistent with this line of reasoning, Smith (2004) wrote, ―Passed via peer to peer, “word of mouse” messages can help endorse a brand among like-minded consumers, thus spreading its influence. This context represents a significant shift in credibility …show more content…
Bypassing traditional retail chains not only can eliminate huge amount of cost required for transportation or charged by third party distributors, it also contributes to higher profit margin. Selling iCase on the official Apple’s online store allows the company to reach out to the consumers easily and able to gather consumer information directly. Moreover, consumers could enjoy the free delivery service provided by the Apple’s store website. People from anywhere around the world can simply purchase their iCase by a couple of clicks. However, only one distribution channel is clearly not enough. In terms of the traditional “brick-and-mortar” business approach, Apple has its own retail store chains in certain large cities, but not in Malaysia. Here we have Machines, the largest Apple Premium Reseller (APR) in Malaysia. The Machines stores project an arousing and carefree atmosphere with its attractive interior layouts and lightings. Numbers of demo unit of iCase allow the store visitors to get their hands on the new gadget. Customers can obtain in-depth information regarding iCase from the well trained Apple-certified retail staffs. Most of the Machines stores are located at the landmarked shopping centers in Klang Valley, one of the fastest growing metropolitan cities where the population is
Abstract The purpose of this assignment is to critically analyze the context of Apple’s new product, ‘The Apple Watch’ and prepare a Marketing Feasibility Study in order to assess the viability of introducing in the new product range into the UAE market place. Data Introduction Apple Inc. is an American multi-billion dollar corporation that internationally produces computer software, cellular devices and consumer electronic products. Items such as the iPod, the iPhone, the Macintosh desktop computers and the iPad are easily recognizable by society.
Therefore a marketing strategy is a tool that is used to determine what the customer wants and use the resources available in the organization to meet that need. Apple Inc was incorporated in 1977 and is headquartered in Cupertino, California, USA. They design, manufacture, and market personal computers (Mac), mobile communication (iPhone) and media devices (iPad), and portable digital music players (iPod), and sells related software, services, peripherals, networking solutions, and third-party digital content (iTunes) and applications (App store). All of these are top revenue generating product lines (Hellman, 2014). This report will look at the internal and external environment and current situation at Apple Inc and determine the segmentation, targeting and positioning for their iPad tablet for the Kenyan market.
Apple states in their Form K-10 Report (2017, p.1) they are “committed to bringing the best user experience to its customers through innovative hardware, software and services.” In an Industry where profit margins are low, technologies are constantly evolving and competition is high it is essential that Apple continues to offer innovative and simple products that increases customer experience (Heracleous, 2013) so to maintain a competitive advantage. A variety of tools have been used to evaluate Apple’s external and internal environment, including the PESTEL (Appendix 1), Porter’s Five Forces Analysis (Appendix 2), SWOT (Appendix 3). It is envisaged that the information derived from these tools and the associated analysis will support Apple’s CEO to make strategic decisions that addresses the challenges ahead in the short term, ensuring Apple can be competitive in the long term (Rothaermal, 2017).
Apple’s core competencies are a low-cost operation, excellent consumer services, and totally dependable product supply (Ferrell & Hartline, 2014). Many of Apple’s products are manufactured in countries with low labor cost (Ferrell & Hartline, 2014). Although Apple is under much scrutiny for their unconventional and innovative ways (Ferrell & Hartline, 2014). Apple is taken steps in improving their labor standards (Ferrell & Hartline, 2014). Apple is innovators of excellent consumer service, Apple is aware of the consumer's current wants and needs as well as their future needs (Ferrell & Hartline, 2014).
Apple’s vision Apple 's vision is to create and deliver electronic music and personal computers to individuals, teachers, employees, students, and computers used in government agencies and companies. Apple 's strategy focused on enhancing its ability to design and contribute to its development, It’s easy to use and distinctive design and innovative. Importance of knowledge management in Apple Company Knowledge Management (KM) is a discipline that improves Apple 's ability to better solve problems, adapt, evolve to meet changing business requirements, and survive with disruptive changes.
Apple Inc. strives to limit the time between ordering for the goods and receipt of the same. Normally, long distribution channels do not only influence the pricing of the products, but also the time when the consumers receive the product. Apple Inc. commands a great power in the market because it has differentiated
In this Research, we have discussed 3 main points about Apple to persuade, that it
3.0 Macro Environment that Effects Apple Social-cultural, technology, economic, political and legislation is the elements of macro environment that effects Apple which are described as below: 3.1 Social-cultural ITunes is Apple’s biggest virtual media store. In general, the image of the Apple also depicts the modern individual lifestyle, combining function and conception, resulting in brand recognition and commitment. In conditions of the demographic features, Apple is targeting the two major generations. One generation is mainly consists of working adults, where they might sustain a higher and stable income to purchase Apple’s expensive and complex equipment. Thusly, the sophisticated and high-tech Apple products would definitely
Marketing Mix – 4P’s E. Jerome McCarthy classified these tools into four broad groups, which are Product, Price, Place and Promotion. 4.1 Product – The main product of Caribbean Airline is its air transportation. The airline offers direct flights to various locations, such as Canada, USA and the Caribbean countries. The airline offers tickets to passengers that are affordable and create special packages, especially for Christmas and special holidays. Caribbean Airline offers as a part of its main service, snacks, hot and cold beverages and entertainment, customers can listen to music or watch a movie that help passes the time of the long flight.
The company’s products and services include the infamous iPod, iPad, iPhone, Mac, and Apple TV. Apple has a collection of consumer software appliances, various operating systems, and a variety of other services. (apple.com, 2014). Within this research paper, we will discuss Apple’s internal and external reports along with factual examples to support the reasoning provided. Introduction Apple Inc. is an American international association headquartered in Cupertino, California.
Moreover, there were a few condominiums near our business location. A lot of college students and working adults are living in the condominium too. It is very convenient and easy for them to walk to our shop as it only takes 5 to 10 minutes to walk to our shop. But in the future, our goal is to locate our business to a shopping complex such as KLCC and MidValley.
Requires high investment and capital. In addition, Apple’s ability to continuously differentiate its products from other companies makes it hard to copy their success. Apple also produces at relatively low cost due to economies of scale of wide-spread
They know that it will be simple to adapt to new hardware and this make them more open to making a repeat purchase. New Innovations: even though the architecture of Apple products is proportionate, its portfolio is not. Company offer customers a number of various ways to enjoy its products. By giving consumers and chance to employ Apple in their living rooms, sine and offices, Apple do it easy to keep on loyal to brand
If students go through school using Apple products, they become comfortable with the interface and commonplace with the superior performance the brand offers. By creating this early exposure, Apple captures consumers before they even know that they are consumers. Products That Deliver: Apple cautiously considers what customers are looking for, so its products are a consequence of both extensive research and powerful styling. This meticulous planning is a huge contributor to Apple's high consumer- contentment rates. It's plain and simple: Robust and easy-to-use products not only make your consumers pleased, but too make them want to purchase extra products from you.
Innovative Promotional Tools Marketers make use of a variety of promotion tools to communicate with customers and other stakeholders. Also known as Marketing Communication Mix, it consists of “a specific blend of advertising, public relations, personal selling, sales promotion, and direct-marketing tools that the company uses to persuasively communicate customer value and build customer relationships” (Armstrong & Kotler 2008). Figure: The Marketing Communications Mix: Advertising, Sales Promotion, Personal Selling, Public Relations, Direct Marketing Source: Armstrong & Kotler, 2008. The promotion tools of the Marketing Communication Mix are described below, together with the advantages and disadvantages of each component.