The leadership behaviors at CVS reflects the aforementioned leadership philosophy. In an interview with leaders at CVS headed by Merlo motivates their employees to accomplish more than what is usually expected of them. According to Northouse (2013), the transformational leader plays a vital role in initiating change, where followers and leaders are inextricably bound together in the transformation process (Northouse, 2013). In the case of CVS, this is clearly evident by what Scott Baker, CVS Senior Vice President has to say : “nobody works in solos, we collaborate on concepts and ideas with the goal of providing our customers with best-in-class service and high quality merchandise” (CVS, 2015). CVS’ encouragement of open communication
The studied concluded that as a result of the leaders utilizing the LMX theory, it provided a clear impact on an employee’s emotional health as well as their commitment to that job. The article provides a clear objective to the LMX theory and greatly supports how the LMX theory can make those not included in the inner circle of the leader can impact not only their employment but their emotional and mental well being. Utilizing the study concluded by Cheol Young and Won-Woo will provide clear support towards the LMX research theory as a basis for emotional inadequacies. Graen, G. B., & Uhl-Bien, M. (1995, January 1). Relationship-Based Approach to Leadership: Development of Leader-Member Exchange (LMX) Theory of Leadership over 25 Years: Applying a Multi-Level Multi-Domain
They would be ethically mindful. They would not have self -interest. They would care about the well -being of others. As Carroll and Buchholtz (2015) states, agency problems originate when managers only care about themselves instead of shareholders (p.100). Therefore, a manager or a CEO with a good character would make the right decisions that would be most beneficial for the company and everyone else.
Therefore, some senior employees were worried that the company will not listen to those employee who had felt bruised. Hence, this has proved that Amazon shows high concern for the standards of the employees produced rather than their concern for the employees. Leadership style or behavior Amazon CEO, Jeff Bezos is a visionary leader. He has created a long-term vision for his company. He will introduce this vision to his new employees on first day of work.
In addition, when I have been in the situation when an individual needed negative feedback, I always tried to start off with something positive they had done” (personal communication, January 20, 2018). What is the biggest challenge you faced as a leader? C. Cox states, “the biggest challenge that I have faced during my position as a manager is to refrain from bringing negative in front of the staff, and disciplining staff when necessary” (personal communication, January 20, 2018). What is the most gratifying aspect of being a leader? According to C. Cox: “Honestly, I would say feeling like I have impacted staff, and helped them have a good shift is very rewarding to me.
Ahmed explained that the evaluation method helps in evaluating the employee through the perspective of many peers, so the managers are able to guide the employees when they make mistakes. Furthermore, the most important opinion is believed to be of the customers at Yas Marina Circuit, so Ahmed told me that customer feedback is always recorded and kept for training purpose and to improve the employee’s performance. There have been many times that the employees have not replied to customer’s calls or emails, and the customers have mentioned this in the feedback, so this showed the company how important and effective the feedback is to the company’s image and overall
Every company employee should give respect to each employee and are expected to work professionally like adults. “Bullying is a global phenomenon. Some researchers suggest that workplace bullying is more prevalent in the U.S. due to the cultural values of the U.S. which emphasize on individuality, assertiveness, masculinity, and achievements” (Martin & Lavan, 2010). Every employee wants to be ahead in the race but they should use proper work ethics and hard work to reach that level instead of stepping on others to achieve their
Introduction Organizational culture comprised of values, beliefs and ethics which motivate the employees to communicate with people. The main stability and outcomes of people based on organizational culture. The employees are expected to adopt these assumptions and innovation for precise their attitude and behavior according to the best alternative orientation. In every organization there is a positive environmental factors and some negative factors as will for example every employee in a organization not performing well due to some behavioral factors and lack of organizational commitment. The behavior of employees at workplace changes at certain level and the spiritual attachment like the desire to connect with other peoples and fairness, orientation at workplace.
To minimize overly political behavior, company leaders can provide equal access to information, model collaborative behavior, and demonstrate that political maneuvering will not be rewarded or tolerated. Furthermore, leaders should encourage managers throughout the organization to provide high levels of feedback to employees about their performance. High levels of feedback reduce the perception of organizational politics and improve employee morale and work performance (Rosen, Levy, & Hall, 2006). Remember that politics can be a healthy way to get things done within
Ethics hotlines give employees access to an impartial third-party professional organization whose representatives are trained to handle complaints expediently, thoroughly and with sensitivity. Through the use of a Case Management System, employers have the ability to effectively manage hotline complaints and enhance internal controls. Companies who are currently satisfied with their level of ethical behavior may be experiencing a false sense of security. As economic conditions improve over time, attention to ethics in the workplace tends to diminish, which can open the door for unethical practices to commence unless a proactive approach is taken. In summary, companies that are truly committed to best practices, or “management practices and work processes that lead to world-class, superior performance,” must not underestimate the importance of ethics in the workplace.