BMGT 370: United Parcel Services

Here are the qualities and shortcomings of the CBP. * 90% of items (imports and fares) travel by means of freight compartment. * Cargo goes through ports, airplane terminals, trans lines, and roadways. * 2% of holders are physical assessed. * 7 million holders are dispatched each year.

For the past two centuries, the United States Postal Service has been responsible for providing postal service to every civilian within the United States. They perform this massive task every day, and the services they deliver are ridiculously inexpensive for consumers. The United States Postal Service or USPS delivers a total of six days a week. In those six days, the USPS delivers an average of 563 million pieces of mail, which makes up 40 percent of the entire world’s volume of mail (). Unfortunately, the USPS is losing an astonishing amount of money, around 45 billion dollars since 2007 ().

1.3 HISTORY, GROWTH OF RETAIL INDUSTRY & GLOBAL RETAIL SCENARIO: Global Retail Scenario It is no secret that Retail has a huge role to play in the global economy. That’s why it is not surprising that in developed countries retailing is one of the most important industries. In developed economies, modern retail or organized retail has a 75-80% share in total retail as compared with developing economies. Table: 1.1 Top 10 global retailers by revenue Retail Revenue Rank Name of the company Country of origin 2012 retail revenue (US $ mn) 2012 parent company/ group revenue (US $ mn) 2012 parent company/ group net income (US $ mn) No. of countries of operation 2007-2012 Retail revenue CAGR 01 Wal-Mart store U.S. 469,162 469,162 17,756 28 4.4 % 02 Tesco U.K. 101,269 102,889 190 13 6.2% 03 Costco Wholesale Corporation U.S. 99,137 99,137 1767 9 9.0% 04

Like REI, Cabela’s manages both consumer direct shipments and store replenishments in the same distribution centers. Cabela’s has three distribution centers as well as two returns processing centers. Each distribution and returns centers being 1 million square feet, can process an excess of 800,000 store, consumer and individual orders. Cabela’s only houses 30% of inventory in its distribution centers and the remaining 70% are stocked at its stores (Supply Chain Digest Home, 2008). Cabela’s had difficulty keeping track of floor stock until it too teamed with Manhattan Associates.

Qantas is also the part of one world alliance. Qantas is one of the second oldest airlines which connect Australia to 81 destinations to 40 other countries worldwide. Qantas and its subsidiaries carry more than 30 million passengers per year to their destinations. ABOUT EXPEDIA Expedia is the one of the leading online travel agent company in the world. It is the American based parent brand which serves globally with the help of other online brands like hotels.com, hotwire.com, trivago, venere.com, car rentals.com, etc.

It’s the largest growth initiative taken so far and Gap expects to reach sales of USD 1 billion in three years.4 Athleta basically focuses on the US Market is considered as a long term investment for the company as it is fast growing in the USA. b. Omni Channel Strategy: Omni Channel a strategy implemented to reduce the gap between planning and execution of inventory to and from stores. Gap Inc is extremely focused on this to strengthen its inventory control through

1. Explain to Mrs. Wen what CRM is and how CRM is different from traditional marketing. Customer Relationship Management (CRM) is a term that refers to practices, technologies, and strategies that organizations use to oversee and analyze customer interaction and information. This is done through use of the consumers’ lifecycles, with the objectives of enhancing business relationships with customers, helping with customer retention, and increasing profitability. It is basically a system created by the company to interact with its customers effectively and efficiently.

Walmart Stores Inc. is a US-situated global discount supermarket chain that has more than 11,000 stores in 27 countries and serves nearly 260 million customers each week. Founded in 1962 by Sam Walton, today Walmart has 2.2 million employees globally and it is the world’s largest retailer. Below the operating results of the company are shown (Annual Report): Walmart business strategy is based on ‘everyday low prices’ philosophy of the company. In other words, Walmart pursues cost leadership business strategy enabled by the economies of scale derived by the company in a significant extent. The main strategic goals of the company are: 1.

This method can be very effective when dealing with new product or new technologies 2. Time series: Time series forecasting method is done by using historical demand information. The basic concept of the time series method is that the past demand is good indicator for doing forecast of future demand. This method is very effective for the products with steady demand and when the demand pattern does not vary that much from one year to the next year. These are one of the simplest methods to implement in practical field and can provide good starting point to do forecasting (Chopra & Meindl 2007, 186-190) (Emmett & Granville 2007,

They argue that since, no one else would takeout mortgage loans at such rates it is okay for the payday loans to be expensive. But according to industry sources, a typical customer takes out 11 or 12 payday loans a year, and nearly 40% of borrowers extend their loans past the initial two-week term. One payday loan firm even reported that it relies on repeat customers for more than 89% of its

After taking away operating income ($861,000), investment of other income (17,000), administration expenses (4,472,000), pre- opening expenses (67,000), relocation (16,000) and income tax (342,000) their net income was $536,000 ["Whole Foods Market Annual Reports."]. Whole Foods has been doing an amazing job keeping up with their financial performance and customer demands. The more customers who demand their business the more locations they open. This in return gives Whole Foods more revenue as each year passes. Whole Foods report its annual fiscal years on a 52 week basis.