ipl-logo

Case Study: BNP Paribas

1919 Words8 Pages

1) Discuss why you feel BNP Paribas embarked on a digital Transformation.
1) Improved Customer Satisfaction:
As a result of BNP Paribas embarking on digital transformation it will lead to an improved customer satisfaction. BNP Paribas are aware of the rise in mobile and technology advancements as they’ve seen a change in customer expectations which has led to them embarking on a digital transformation to ensure the customer remains satisfied. Customers will respond positively to BNP Paribas investing in digital transformation as they’ll become aware and appreciate that they are focused on improving the customer’s experience.
2) Improved Reach:
BNP Paribas acknowledge that mobile and retail banking is expanding so by the firm embarking on a …show more content…

Through the use of information systems, the firm can avail of widely experienced and large databases that contain all pieces of data regarding the business. Information systems stores, analysis’s and updates the information which BNP Paribas can use to identify future problems and come up with solutions. These systems can combine data from inside and outside the firm, keeping an eye on the internal performance of the business and the external threats and opportunities. Information systems will be able to analysis the performance of the new mobile bank services that BNP Paribas launched in …show more content…

The quality of BNP Paribas’s strategic plans plays a key role in the firm’s long term success. BNP Paribas uses information systems to evaluate information from everywhere and this gives the organisation information on the general economy. The studying of and comparisons to market trends helps businesses examine the quality of their strategic decisions. BNP Paribus is still are the beginning of its transformation journey and their next digital objective it to move into mobility, reach the next level of customer intimacy and develop a strong analytics strategy. Information systems will help the firm throughout the entirety of its transformation. BNP Paribas could grow considerably with the aid of Knowledge Management Systems. KMS fixes many business problems and provides benefits to the bank by improving business decisions and increasing efficiency and customer satisfaction. KMS also plays a key role in improving the overall process efficiency. It identifies the information that needs to be added to the software and the outdated content that need to be researched.
3)

Show More
Related

  • Hrm 531 Week 4 Whole Foods Case

    1237 Words  | 5 Pages

    Customer Service – Baldwin invested heavily into the sales and promotional budget in the first few years of the firm. Therefore we were able to create excellent customer awareness and product accessibility. From the 1st year we were able to recognize that each segments of both promotional and sales budget responded differently to each media type. Therefore we assigned the necessary funds that would strengthen our reach and frequency. These initial investments kept us going even when we had to reduce the marketing budget in year 4.

    Read More

  • Atp 6-01.1 Analysis

    791 Words  | 4 Pages

    With reading ATP 6-01.1 it has helped me to understand the meaning of Knowledge Management and Knowledge Management tools that we use every day without realizing that we are. As a society we are spoiled to the amount of digital information that is so readily available to for us to use. The use of computers, tablets, smart phones are tools that we use every day in the military and in the civilian arena.

    Read More

  • Case Study: Coles Supermarket Australia Pty Ltd.

    1328 Words  | 6 Pages

    Coles Supermarket Australia Pty Ltd is an Australian supermarket, owned by Wesfarmers. It is commonly known as Coles and was founded on 9th April 1914 in Smith St, Collingwood, Victoria. Till now, Coles has operated over 700 stores throughout Australia and employs over 100,000 employees. It controls 35% of Australian supermarket industry. Coles was founded when George James Coles opened the Coles Variety Store on the street in Melbourne.

    Read More

  • Credit Union Swot Analysis Paper

    1688 Words  | 7 Pages

    It is an opportunity that will use technology to have leverage over other credit unions. Financial technology can contribute to fresh technology solutions for banks and improve trust. There is product offering through data analytics tools that offer deeper engagement with members. For instance, Well fargo created its own AI team to provide more personalized services and strengthen digital offerings. The program is, “explore emerging technologies in analytics, cyber security, payments, AI, mixed reality, and other areas in pursuit of breakthroughs for financial services”.

    Read More

  • Exxon Mobil Case Study

    995 Words  | 4 Pages

    Exxon Mobil and the Chad-Cameroon Pipeline 1. Is this an attractive opportunity for Exxon mobile? Considering the financial perspectives of the project, the project was bound to create huge revenues for all the parties involved in the project. According to World Bank, this project would create a revenue of $2billion for Chad and $500 million for Cameroon.

    Read More

  • Bank Of America Mobile Banking Case Study

    1764 Words  | 8 Pages

    Bank of America: Mobile Banking This essay is based on the case “Bank of America: Mobile Banking” which is dated on May 2012. We will first present benefits mobile banking provide to consumers and highlight reasons why many consumers haven’t adopted mobile banking yet. Furthermore, we will look into Bank of America motivation to offer mobile banking to its customers and review associated costs and risks of mobile banking implementation. Then understand what lessons can the bank learn from its online banking operations and analyze costs and benefits of having customers migrate to online banking.

    Read More

  • Porter's Five Forces Model Of IRMA

    2641 Words  | 11 Pages

    Fundamentals of Information Systems Exam Assignment Table of Contents Statement 3 Introduction 3 Case Presentation 4 Theoretical Framework 4 Porter 's Five Competitive Forces Model 1. Degree of Competition 2. Threats of New Entrants 3. Threats of Substitute Products 4. The Bargaining Power of Customers 5.

    Read More

  • P & G Case Study

    997 Words  | 4 Pages

    1. Define acronyms CRP, EDI, OSB, ECR and explain. CRP stands for "continuous replenishment program". CRP was a process that P&G created in order to increase logistic efficiency. The process consisted of using electronic data interchange (EDI), which is an electronic system that transmits data instantaneously from one business to another.

    Read More

  • Ll Bean Case Study

    1854 Words  | 8 Pages

    L.L. Bean. Inc Item Forecasting and Inventory Management Executive Summary L.L.Bean, Inc. has been a trusted source for quality apparel, reliable outdoor equipment and expert advice for over 100 years. Founded in 1912 by Leon Leonwood Bean, the company began as one-man operation. With L. L.'s firm belief in keeping customers satisfied as a guiding principle, the company eventually grew to a global organization with annual sales of $1.56 billion. The company headquarters are in Freeport, Maine, just down the road from the original store.

    Read More

  • Importance Of Knowledge Management In Apple

    950 Words  | 4 Pages

    Apple understands that a knowledge management system is a complex system consisting of both the people who work in the company, processes, procedures and information systems that drive their

    Read More

  • Case Study Of Motilal Oswal Company

    815 Words  | 4 Pages

    Motilal oswal securities Ltd The Motilal oswal ltd company was the parent company of the Motilal oswal securities ltd, it was the subsidiary company. Motilal Oswal Company was established by Motilal oswal and Raamdeo agarwal in 1987 and gets the membership from the BSE. It got it final certificate of registration approval in the year 2010 from the securities and exchange board of India regarding the setup and expansion of the business of mutual funds in the country. Motilal oswal securities ltd was incorporated in the year 1994 and its main business is stock broking and wealth management. Motilal Oswal Company has 99.95 % holdings previously which became 100 % holdings In Motilal securities ltd .It was one of the subsidiary company of the

    Read More

  • Starbucks Differentiation Strategy

    1607 Words  | 7 Pages

    One of their key strategies in meeting this goal is a focus on customer service in order to create an experience for its consumers. Another one of their strategies is to ignite their emotional attachment with consumers. They also have

    Read More

  • 1.3 Explain How To Use Resources Effectively And Efficiently

    463 Words  | 2 Pages

    Knowledge management is a process to ensure that knowledge developed through individuals and group work activities is effectively captured and made available to those who may benefit from it. An example would be to build into project plans the time for review and to identify at the outset how information, knowledge and experience will be captured, stored and shared with other individuals and/or areas of the organisation that may have an interest in the experience and knowledge gained as a result of the project. The importance and value of knowledge management has been brought into sharper focus in the current climate of financial constraint and the need to do more with

    Read More

  • Starbucks Performance Management

    1523 Words  | 7 Pages

    INTRODUCTION Performance management Performance management is an important part of the company. Companies based on criteria set by the partner for evaluation, so that company manger can knows the performance of employees. Also make the partner aware of their position in the company, pragmatic to complete the work. Background of Starbucks Starbucks is the world’s largest multinational coffee chain.

    Read More

  • Accounting Information System Literature Review

    1372 Words  | 6 Pages

    Table of Contents Abstract: 3 Introduction: 3 Functions of an Accounting Information System: 4 Literature Review: 4 The Role of Financial Statement in Managerial Decision Making: 6 Accounting Information System related to Decision-making process: 7 Accounting Information on Decision-making Process: 7 Conclusion: 9 References: 10 Abstract: This paper discussed the extended normative model and supported through a longitudinal study. It is exploring the roles of Accounting Information Systems in an organization facing financial stages. Many teams suffer the various crises in different types.

    Read More

More about Case Study: BNP Paribas

Open Document