Bank Internship Report Essay

1. Introduction

1.1 Background Information

The Banking and Financial Services 6-month internship provides an opportunity for students to gain exposure and experience in the working environment. This promotes learning beyond boundaries of classroom-theory whereby students will have a hands-on application in the working world.

1.2 Purpose

The report reflects a banking student’s learning experience during the 6-month internship in the bank. This includes the student’s understanding of the bank and its operations, description of the department and the job assigned and the take-away from the internship.

1.3 Scope

The report will focus on three main areas namely,

1.3.1 Overview of company, assigned department and its importance

The understanding of the roles

As I become more experienced with the tasks, the range of the tasks also increases. The following are the key tasks that I am assigned with.

3.1.1 Creating and E-storing of deals

Every day, the banker team will have financial deals from the clients which require processing by the service team. Being part of the service team, I will start off by entering into one of Citibank’s system “NorthStar” to create header for the deal. The header will includes information such as the customer name, customer ID, transaction number and the type of transaction. After confirming the customer information from another Citibank’s system “Eclipse”, I will proceed to print the deal header for the next stage of processing, E-store.

E-store is the scanning of deals into the Citibank system for the middle office team to verify the deals. After the scanning of documents to the back-end team, the deals may occasionally be rejected due to missing information or requires approval. Thus, the deals may need to be re-estored after the discrepancies has been accorded for.

3.1.2 Pouching of