Case Study Belmont Tea Factory

Table of Contents

1. EXECUTIVE SUMMERY 2

2. Statistical Tools 6

a) Basic Tools 6

b) Advance Tools 10 10

3. Control chart 14

4. Regression Analysis, DOE, Acceptance Sampling 18

Acceptance sampling 18

Regression Analysis 19

Design of Experiment (DOE) 20

5. RECOMANDATIONS 21

6. References 23

1. EXECUTIVE SUMMERY

“Belmont Tea Factory” is a medium scale of tea manufacturing organization in Akuressa area. They are manufacturing Tea according to anticipation of demand. (Standardize products)However in the reason past day by day Belmont Tea Factory continuously dropping down their daily quantity and sales due to some quality issues.

To find solutions, First of all we must identify those points

• Did the Belmont Tea Factory perform well in past?

Not only that tea is provide local market also According to “Belmont Tea Factory” they are failed to provide enough quality tea day by day because of some quality related problems. Because of those reasons their competitors take advantages from this. Their competitors always try to give more and more quality tea than this particular organization to fulfill the demand. So, foreign and local buyers tend to buy quality tea products from competitors rather than Belmont Tea Factory.

To avoid from those quality related problems they have to attract new customers as well as existing customers, by providing good quality product. Therefore, it spread positive word of mouth to their customers as well as their competitor’s customers about their product

BREIF INTRODUCTION ABOUT Belmont Tea Factory

Before we go to the statistical analysis, let’s see overall procedure of the “Belmont Tea

I identified it as decrease of quality tea quantity. Then identify problem (effect) and possible reasons (causes) for it in the Tea factory to decrease of quality tea quantity.

I identified 19 causes to relate to the effect. According to this the Cause and Effect Diagram as follows, According to this cause and effect diagram, it shows the main causes for issues and its effects to the entire process. By consider about these root causes we can identify potential fail points and also we can correct those fail points and avoid those quality issues. According to Belmont Tea Factory cause and effect diagram we mainly identified 6 main root causes (equipment/management/environment/workers/process/plantation)for quality issues in the organization and because of these 6 root causes its occur 19 causes on the Belmont Tea Factory. In equipment cause it occur some issues due to use old machines. Because of this production process quality as well as product quality goes down. Not only that but also some times, break down those old machines because of bad maintaining, Taking maximum works from the machines. Because of these reasons our production process stop and we cannot supply our product to the customer’s on