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Best Buy Essay

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Best Buy should implement the centricity model on the home goods market that demanded the same customer focus and in-store shopping experiences as the electronics department. This meant that stocking product catering to customer needs and wants in the demographic location. For instance, if the store situated in a more rural population then stocking of more home décor products maybe the right solution, whereas stores in heavy urban populated area then stocking on space-saving home good products may make sense. In addition, Best Buy will train employees to be expert in the segment market. Furthermore, adding services such as free delivery for home good products such as appliances and furniture will enhance customer satisfaction and experiences.

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