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Bevan And Sole: A Case Study

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An interpersonal conflict I observed during the show Naval Criminal Investigative Service (NCIS) “Deja Vu” occurred when Special Agent Anthony Dinozzo was in conflict with helping a co-worker Special Agent Timothy McGee. McGee expressed his struggles with being cold due to the weather being below freezing temperatures and the power being out at his apartment. He asked Special Agent Dinozzo if he could stay at his place until the power was turned back on. The interpersonal conflict style observed is called Competition. Bevan and Sole (2014) noted, “Competition style conflict involves a high concern for yourself and a low concern for the other party in the conflict “(p. x). Dinozzo competitive style conflict is evident when his behavior is critical of Mcgee in both verbal and nonverbal language as he directly confronts Mcgee about being cold. Dinozzo response was why don’t you dress warmer or why can’t you just go get a hotel? It was very apparent …show more content…

Bevan and Sole (2014) noted, “Emotional support involves acknowledging and understanding what the person in need is feeling” (p. X). Dinnozo’s failure to connect with McGee through feelings, compassion, sympathy, and concern could have possibly prevented this conflict from occurring. Dinnozo could have assisted McGee by asking clarifying questions to gain a better perspective since the situation was beyond McGee’s control. Being a good listener and using the Golden Rule “Do unto others as you would have them do unto you” was clearly displayed by Gibbs at the end of the show when he had all his co-workers over to his house. Ideally this is not what Gibbs wanted, but he set aside his personal thoughts and feelings and showed his co-workers that they meant more than himself. Perhaps Dinnozo could learn a valuable lesson from Gibbs concerning the Golden

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