Bon Pain Case Study

QUESTION 1

Internal and External Interfaces at Bon Pain

This paper deals with what is happening at Bon Pain, as operated by Operations Manager, Frederic Gode. As a supplier to supermarkets throughout Europe, and being one of France 's largest bakeries, the company needs to look into its marketing and operations. I would like to dwell on this concept because I believe that both marketing and operations are two key functional areas that contribute to the success of Bon Pain. I would also like to emphasize the concept that the issues of coordination in the context of marketing operations interfaces is very important in the missing gaps that are happening at Bon Pain.

The time management course which was attended to by Frederic Gode served

The stakeholder value must also be taken into consideration. An analysis on the individuals or groups who have interest in Bon Pain is needed so that its primary and secondary stakeholders expect whatever is expected of the management of Bon Pain itself. The proposed typology of professional service organizations which are the management power, professional power and client power (Harvey, 1990, as cited by Bentley, 2007), must also be studied by the operations manager. This will in turn give value to the organization. Creating stakeholder value may show many conflicting views at Bon Pain but performance objectives of all people involved in the management of Bon Pain as a famous bakery be set to lessen different opposing view of value objectives. It is with this idea that Bon Pain operations management upsize its overall

Through its business cycle of supplying supermarkets throughout Europe, it has shown a strong position in the food industry. However, there is always a room for modification and improvement to prove the company beneficial to its end users. I can say that BonPain is effective in looking into its core business, the bread industry, as this is the source of its profit. Management has focused on products and costs and not just on management process. The coordination among departments at BonPain is evident in its drive to deliver what the customers want. By coming into the food industry, the company has the opportunity to learn from their experiences and improve their products and services to better serve the end users. This can be a positive initiative for the company to become flexible in its operations strategies. In the end, BonPain still has to address the needs of its suppliers, buyers, customers and the positions of new products that it would need to develop as the needs arise. It still needs to refocus on reducing production costs without sacrificing its products, but still making sure that customers and stakeholders are