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Bs 5750: Total Quality Management

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Bs 5750
BS 5750 is a British Standard of excellence in quality management. It is originally an engineering standard but now it is applicable to food, hospitality and tourism industries and it focuses on formalised procedures and documentation. The device is similar to EN29000 (Europe) and ISO9000 (international). The author talks about the Japanese post-war industrial success: Total Quality Management within the framework provided by the philosophy of Dr. W. Edwards Deming between1988 and 1993. The author believes that improvement in prosthetic and orthotic services will not be reached to the world much to applying the technique of BS5750 but rather through radical thinking and the adoption and application of the Deming philosophy.
A protective …show more content…

The Charter Mark standard was revised in 2003 to make much user friendly for the organizations to use. Thus, the new Charter Mark standard was piloted during 2003 and became fully operational from the beginning of 2004.

Citizen charter
The Citizen 's Charter represents a landmark shift in thinking about how public services are delivered within the country—a shift that saw the interests and perspective of service users given much greater prominence. As we shall see, however, the impetus of the Citizen 's Charter initiative was to put people first in the delivery of public services—which, apart from being the central theme of our inquiry, is a policy goal that remains relevant to this day. This section therefore considers the evolution of the Citizen 's Charter programme and its long-term impact.
Quest
Quest is a tool that is used for continuous improvement, designed basically for leisure facilities and development. Quest defines industry standards and good practice and it encourages their ongoing development and delivery within a customer focused management …show more content…

Food Safety & Policy
To deliver as a trusted brand status, Heinz has implemented consistent, comprehensive global food safety management processes across their supply chain. This includes the application of two tools :Quality Risk Management Process for controlling risk at factories and co-packers; and Global Supplier Quality Management Program, which highlights which focuses more on the hazards occured during operations.

Global Quality Management Programs
Global supplier Management plays a role such as it helps to identify the risks and food hazards and helps the management to categorize the priority towards the products. Based on this we are able to find out how much risk is exposed on the supplier and how the company overcome it. Thus the management have quality staff to encounter every problem that is faced by them
The results are effective, In the past two calendar years, the food industry has seen the instance of public recalls rise. Heinz has improved performance, experiencing only two recalls in the past four years.
Marketing Self-Regulation on Health & Nutrition
Heinz demonstrated their commitment to food safety by packaging their food nutrition and every product that are understandable by the

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