Reflective Journal: Business Communication

PSB Academic
Chen Zongbin
4655679

Reflective journal
Communication flow are affected by three factors, individual, organization, culture. In the business communication, these three factors are described as interpersonal communication, intercultural communication and organizational communication. By handling problems that bring by these factors, the communication within the group will be more efficiency. In a group working, an effective communication can help us have a better understanding of others’ opinions, this is the fountainhead of productivity and efficiency. In addition, effective communication is one of the most important factors that can influence the result of team’s work. Whether there is a good result of group’s work

The interaction can be described as more interpersonal than intercultural as a result of the degree of interactant is drawing on personality traits, personal values and experience. When people from different cultural background become close to each other, their interactions typically move along the continuum from more intercultural to more interpersonal, though intercultural elements may always play a role. There is no doubt that no matter for casual or business communication, be sensitive to intercultural communication is always a key to achieve

This gets proved when our group member worked together. For intercultural communication, a fundamental problem have to do with is misunderstanding. Because all my group members are from different counties, the culture backgrounds are also quite different. When we started doing our group project, because of the different culture background, the common pre-understanding within our group member is not so much. However, the common pre-understanding is quite important for us to do our group project. As a result of lacking of common pre-understanding, we get into trouble with misunderstanding. There are two female in our group, one from Thailand and the other from Indonesia. They are quite strict with the group project, however, me and my Korea friend are relaxed. This made them not so happy with us. So, the relationship within our group members is not well at that time. Now I realized that in order to participate in and study intercultural communication requires us taking consideration of differences in understanding, values and attitudes that people with different culture background. These three factors can decide how to communicate and how to react and interpret messages that you have received. According to ( ), females are more strict with their work in most of culture in the world, they are more likely to