Business Management Case Study: Tom Boardman's Behavior

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Question 1: 1.1 Tom Boardman’s Behavior shows the following Leadership characteristics: • He is a Visionary. Had a vision to “become Southern Africa’s most highly rated and respected bank by our staff, Clients, shareholders, regulators and communities.” Leaders must collaborate with many people that influence a business and make use of influencing and powering to motivate employees to achieve organizational goals. • He was Strategic. He realized he had to deal with issues quickly. This adds to the characteristic of being decisive and having intuition to act quickly on an uncertain plan. This plan was “the journey back to the top” which was underpinned by a 3-year plan. • Tom took personal responsibility to lead the strategy, values and brand…show more content…
He reviewed feedback. This adds to the leadership characteristics as delegated tasks and received communication of employees and other business operations of the efficiency of the Business. • To encourage unity he used his approaching characteristic to encourage more employees to be inspired and want to work. Staff in all clusters and divisions shared values. All staff was able to share input in selecting the fifth value as the representative. He valued his employees by gathering employee’s insights. • Tom had to lead by example to create inspiration of other leaders to also believe in his vision. Tom was positive towards his value based and lead by example to create more inspiring leaders to lead employees. He had to delegate leaders. • He won the support and belief investor communities and employees. Through Leading, Determination and conviction to change the culture and values. He took risks in a time of extreme adversity and created staff morale, functional organizational culture, clearly set a vision and strategy, and boosted the confidence level in leadership. Tom had the leadership traits that are competence, Consistency, Loyalty and openness(Brevis and…show more content…
not a motivator of work behavior: This essay shall discuss whether money is a motivator of work behavior. Money is a reward that encourages more efficient working behavior however an employee must be satisfied with their job in order to work well. A reward system should make provision for intrinsic and extrinsic rewards to create an environment that employees will feel motivated to archive their goals. Money motivates employees to “work to live” (a). It is a motivator if employees perceive good performance result in monetary value. It is seen as a reward for example in the expectancy theory a sales person will believe if she sells more units she will receive a bonus. Money satisfies lower order needs have Maslow and Herzberg’s hygiene factors. Herzberg theory is when organization give a money reward and bonus for recognition of performance thus motivates employees (Brevis and Vrba,2015). The equity theory suggests that employees should be paid arrcording to the amount of work done and the Reinforcement theory suggests that money is a reward that leads to positive job performance that reinforces good behavior(Brevis and

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