Business Team Characteristics

AC1.1

A team is a collection of people with diverse skills and diverse tasks, who work together on a common mission, service, or objective, with an interlocking of functions and mutual support.

The following are the characteristics of a successful business team:

 Commitment to team success and shared goals – team members are focused on the achievement of the team and their mutual objectives for the project. It means ‘Either you do or don’t do, there is no in between’.

 Interdependence – A positive interdependent team environment brings out the best in each individual empowering the team to accomplish their objectives.

 Interpersonal skills – includes the ability to debate problems openly

Meredith Belbin discovered that a “team role’ is a tendency to behave, contribute and interconnect with others in a certain way. He accordingly categorized them into three groups and thus derived nine roles from those which are as follows:

Action oriented: Shaper, implementer, complete finisher.

People oriented: Resource investigator, team worker, and coordinator.

Thought oriented: Plant, specialist, monitor evaluator.

Based on Belbin’s nine team roles, the organizations working teams would be advised to ensure that each of the roles can be performed by a team member. “Some roles are compatible and can be more easily fulfilled by the same person; some are less compatible and are likely to be done well by people with different behavioral groups”. This means that a team need not be as many as nine people, but perhaps should be at least three or four. While comparison can be drawn between Belbin’s behavioral team roles and personality types, the role signify tasks and functions in the self-management of the team’s activities. Tests exists to recognize ideal team roles, but this does not prevent an extravert from being a complete finisher, nor an introvert from being a resource investigator.

Maslow’s Hierarchy of Needs

The activities shows the growth of chosen organization XYZ Bank, with explicit reference to the personal loan and auto leasing teams.

The chart shows the activities practiced before the inauguration of a major promotion or operation of personal loan and auto leasing loans. The special training sessions for the sales staff were held. Here the staffs were given all the necessary knowledge and information about the product to be launched. The next activity was to plan the strategy on how to make adequate sales to seizure the market of people and accomplish the campaign. These two exercises directly influenced the third action which was the efficiency and the effect of the advancement.

Here every activity is shown by a bar graph. The situation and measurement of the bar reveals the start date span and end date of the action. In the above mentioned table, we noticed that only once the action of training was finished. The personal loans and auto leasing sales team can begin their planning and make methodology for accomplishing most extreme productivity