Physicians ' punctuality is a fundamental aspect by the reason of being the building block for patient-doctor relationship and the cornerstone for professionalism. (1,2) Therefore, it illustrates the quality of training doctors received, and demonstrate how the health care is organized. Patient-doctor relationship is a prime concept when it comes to healthcare. In spite of the variation of the meaning or scope of the relationship according to the viewpoint of the observer, “clinical imperatives emphasize its value as a component of the care process that might improve health outcomes". Thus, patient-doctor relationship is a valuable concept for eliciting the quality of healthcare.
The process of ongoing learning can support health organization including AUBMC in order to promote the acquisition and implement perfect knowledge as a basic foremost strategy in order to manage the changes required for AUBMC and will support the organization in identifying major critical requirements to empower workforces to achieve and participate in continuous healthcare improvement. To implement culture of accountability, Sayegh will have to tackle knowledge and learning, this will ultimately result in development of a culture that supports continuous improvement and learning. The culture of accountability in order to work successfully will require committed leadership; the culture will result in performance feedback to motivate employees, as Sayegh faced with unmotivated staff. (Frost et al.
Moreover, thanks to the publications of IOM the attention to patient safety has been drawn to the general public. The researchers also point out that the positive impact of the Institute of Medicine lies, obviously, at least in two aspects: awareness of the problem to prevent medical errors, attracting the support of stakeholders and changes in practice. The consequence of this was the creation of the Agency of Healthcare and
Optimizing patient flow is one of a series of innovative programs that has been developed to help organisation improve the care they give to patients. By optimizing patient flow, it improves treatment costs, and improves patient satisfaction with care and reduces staff overload, overtime and turnover rates.
PCPI- Physician Consortium for Performance Improvement In American Medical Association PCPI is oriented to improve the quality, and value of care to the patients by various programs including maintenance of clinical performance measures which are evidence based, measurement science, improvement of the quality of care with the help of National Quality Registry Network (NQRN). (1) NQF – National quality forum A membership based organization that works for improvements in quality of healthcare. It implements a national strategic plan for healthcare quality measurement and reporting. This forum make sure that quality performance information is accurate and accessible for everyone in public with feedback (2). HAC – hospital-acquired condition
2.4.6-Patient Loyalty: It is Loyalty, that assists an organization not to fall apart in an intense competitive market where of many uncertain problems have to faced. (Amin et al., 2012). According to Mortazavi et al. (2009), patient loyalty can be defined as the assurance given by patients that the services will be unfailingly used in the future. Loyal patients will use the particular services again and also recommend them to others.
INTRODUCTION For benefits to hospital, clinics, dispensary or pathology labs for maintaining patients details and their test results, we are developing a powerful, flexible and user friendly Hospital Management System. It is designed to offer different services for the hospital such as medical, administration and management. It is an integrated end-to-end Hospital Management System that provides relevant information across the hospital to support effective decision making for patient care, hospital administration and critical financial accounting, in a seamless flow. The Hospital Management System software product is designed to improve the quality and management of hospital in the areas of clinical process analysis and activity based costing.
Sharing a patient’s health data such as previous records, investigation reports , prescriptions electronically will benefit all the healthcare providers, that is doctors, nurses, pharmacists and other stakeholders by having easy and fast access to these information and thus ensures the quality of healthcare as well as improving speed, safety, coordination and it would be cost effective also. Contemporary health care depends significantly on health data. Aggregated data helps clinicians make informed decisions about their patient population, what needs to improve and make future predictions about what sort of future actions are required and where to implement them. Having extensive data about prevalence of a disease can help in formulating prevention methods and when to implement them. In a country such as us where the available resources are very limited, it is due to the well laid platform of community medicine that we are having good health indices that is on par with developed countries.
Second, a high quality health care system provides care that is effective (i.e. Preventive service, diagnostic test or therapy). Third, a high quality health care system should be patient-centered. This concept involves the following: respect for patients' values, preferences, and expressed needs; coordination and integration of care; information, communication, and education; physical comfort; emotional support and involvement of family and friends. Fourth, high quality health care is to be delivered in a timely manner.