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California Sutter Health Essay

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California Sutter Health in Northern California, is a not-for-profit health system that includes doctors, hospitals and other health care services. In 2006, this healthcare provider discovered the need to improve its patient collection process. Being one of Northern California 's largest healthcare providers California Sutter Health took an innovated approach to come up with a solution to improve their financial collection from patients. An article tells us “Sutter Health, is committed to giving its patient financial services (PFS) staff on both the front and back ends the tools they need to improve patient collections and thus the system 's bottom line” (Souza & McCarty, 2007). By addressing the appropriate problems, Sutter Health

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