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Customer Assistance Robot Essay

969 Words4 Pages

CAMbot: Customer Assistance Mobile Manipulator Robot Leo Pauly, Baiju M.V, Viswanathan.P ,Praveen Jose, Divya Paul, Deepa Sankar
Division Electronics Engineering
School of Engineering
Cochin University of Science and Technology
Kochi -682022, Kerala, India meetleopauly@yahoo.com, deepasankar@cusat.ac.in

Abstract— The paper presents a Customer Assistance Mobile Manipulator Robot (CAMbot) that can be used in super markets and shopping malls. It assists customers by helping them find the required products with the help of a user interface , identifying commodities in shelves using a RFID tagging system, helping the customers to navigate through the store using built in maps stored in the robotic memory and helping them to pick and place the commodities using its robotic arm.
Index Terms— Retail Robots, Robotic User Interface, RFID tagging system
I. INTRODUCTION
Service robots are going to be the new attraction in super markets and big stores in a few years. The customer assistance robots will guide customers through the shop, recommend products, gives detailed descriptions regarding each product. Also it act as a shopping companion to the elderly and even help in maintaining stocks up to date. Recently many works have been going …show more content…

II. BLOCK DIAGRAM
The Fig 2 shows the block diagram of the developed system.

The entire system can be subdivided into 5 major sub units namely: The processing unit, User Interface, Navigation system, RFID tagging system and the Robotic Arm. Each of the subsystems is explained in detail in the following sections.
A. PROCESSING UNIT
It contains a laptop that act as a central processing unit. It controls all other subsystems. It accepts input from the camera and also controls the navigation system and the manipulator. The User Interface also runs in the processing

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