Interview Reflection Paper

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Assignment 1: Reflection paper on an interview session on casework Case background Mrs. Chan, 33-years-old, has a daughter, Yan, with severe hearing impairment in both ears. Her daughter has entered an Early Education and Training Centre (EETC) since 2015 October to have language training class once a week. Mrs. Chan has given up her full-time job when her daughter is at the age of 1 in order to take care of her daughter and moved to a new house. After the above changes, Yan had started to crying loudly and screaming every lesson. Yan was looked after by maternal grandparents at weekdays since she was 2-months-old. There is discrepancy in the issue of raising a child between Mrs. Chan and her parents. Her husband is busy working and shows little …show more content…

On the one hand, I have to put more effort to understand/examine boundary of bringing Yan up, for instance, number of caring hours and difference of Yan’s behaviors in Mrs. Chan’s home and maternal grandparents’ respectively. On the other hand, Mrs. Chan’s hope definitely should be amplified in a greater extent. I have to directly tell her that “It is absolutely possible for the improvement in relationship between you and your daughter.” Attitude Genuineness, empathy and acceptance were showed in this session. Moreover, I was sensitive to Mrs. Chan’s frustrations and tried my best to give appreciation about her worthy efforts (‘I appreciate you……’) and to generate hope (‘There is no doubt that you are in the directions of being a responsible mum.’). Feelings I am glad that Mrs. Chan felt safe and free to share her concerns and was being strengthened by my recognition and appreciation. This interview practice offered me a chance to bring knowledge into practice. And I believe that the experience of applying those attitude and skills is a corner stone for being a social worker. Three reminders are in my mind - the conversation with client is different from daily chit-chat and my present teaching work; I have to know what I am doing in the process of interview; and non-verbal factors, such as, attitude, body gesture and facial expression are key elements for establishing a good relationship with clients and setting a safe atmosphere for sharing and

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