Case Study: Adoption Friendly Workplace

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Our Vision
Our vision is to become the world’s finest financial services company. We serve clients in more than 150 countries with operations based in 40 countries, providing services ranging from investment and corporate banking to investing and equity execution services. In the United States, over 57 million consumers and small businesses enjoy the convenience of our approximately 5,700 retail banking offices and thousands of ATMs. 30 million active users count on our award-winning online banking. In the big picture, our size, capabilities and commitment represent a powerful source for creating economic value in the communities and regions in which we live and work.

SUPPORTING OUR DIVERSE GLOBAL WORKFORCE

To be successful, we must have
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We are proud of our reputation as a company that encourages equal opportunity in all aspects of the workplace.

Our commitment to supporting a diverse workforce has earned us public recognition from a number of publications and organizations in 2011, including G.I. Jobs, Human Rights Campaign, Black Enterprise and many others.

CORPORATE AWARDS

We are frequently recognized for our efforts to ensure a healthy work-life balance. Working Mothermagazine recognized us as a “Top Ten Company for Working Mothers” in 2011, and we were also recognized as an “Adoption Friendly Workplace” by the Dave Thomas Foundation for Adoption. Bank of America Merrill Lynch was recognized by the Workplace Wellness Council in Mexico for quality and excellence in workplace health promotion.

TRAINING, DEVELOPMENT AND RECOGNITION

We are committed to providing our employees with opportunities for growth and professional development. Training is an investment in our collective success and has a direct impact on the quality of service we provide for our
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Our Global Recognition Program honors employees for providing great service to customers, exceeding clients’ expectations and demonstrating the company’s core values and leadership behaviors. As its name suggests, it is an inclusive program—reaching around the globe and across cultures and lines of business. It includes three components to cultivate recognition:

• Praising Efforts of individuals or teams through personalized online Recognition Cards and eButtons, for achievements or demonstrations of the company’s core values.
• Rewarding Results for extraordinary accomplishments by presenting “Recognition Awards” to employees in entry-level through mid-level management roles that can be redeemed for merchandise or gift cards/vouchers, or Appreciation Points that can be accumulated for future redemption.
• Celebrating Milestones such as anniversaries with the company, birthdays or other personal events.

EMPLOYEE

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