As a Medical Assistant, your interactions with patients will play a significant role in their overall experience at your medical facility. Patients usually interact with Medical assistants first, so their first impression of a facility, whether good or bad, starts with you. Your customer service skills will leave the patient with the overall experience of their visit. Not only should your interpersonal skills be used for patients but your doctor, nurses, and medical staff as well. Medical assistants work the central part of their day directly with patients so that you will need excellent customer service skills, patience, organization, assertiveness, nonverbal communication skills and a kind heart.
Since no person including the therapists/clinician are not clear/free of bias, it best for a social worker to be careful not to rely on stereotypes in a well-meaning attempt to be culturally sensitive. Rather she/he need to educate herself/himself about the experiences of individuals from diverse backgrounds. To become aware of the ways in which their own history, beliefs, values, and experiences have shaped them, and to proactively invite conversation about cultural differences in Cognitive Therapy. It is also best to keep in mind that even if people are from the same cultural, it does not mean their beliefs and values etc., would be identical from their family or culture. Social workers are face with complex situation always and its best to educated ourselves to the best of our abilities to help assist our clients.
How might the ANA code of ethics and the Nurse Practice Act help to guide Josepha? The legal and ethical issue that Josepha has to use is. He has to know how to discuss the issue he has with the higher or manager of the head nurse. It is good to communicate the issue you have with the managers instead of felling bad thing about them. As I read the “Team STEPPS makes strides for better communication”, some of the tools like; (SBARQ) is used in many organizations, especially during patient hand-offs.
Introduction Nursing is a profession. Besides caring patients, it also requires management and leadership skills to raise its professional standard. We have been introduced the idea of nursing leadership and management in this course. We were also assessed by doing group interview and presentation on the themes related to nursing leadership and management. The purpose of this reflective journal is to reflect the lessons we learnt during our preparation of the presentation.
When engaged in an I-Thou dialogue one is concerned with the uniqueness of the individual, or summarized as “actively listening and encouraging the feelings and opinions of the other person instead of planning our next response while he or she is speaking” (Neher & Sandin, 2007, p. 90). Rogers believed the client should be the “director of their own lives, and it is the therapists responsibility to provide an atmosphere of unconditional positive regard and empathy towards the client” (Bozarth, 2012). The use of I-Thou communication style, or the non-directivity in his therapy, allowed Rogers clients to deal with the issues they believed to be most important, by allowing the person to cope at their own pace. This form of nondirective dialogue places the therapist as an equal to the client, where no individual holds power over the
It is imperative to validate normative behaviors. Validation is the acknowledgment of what is valid and does not mean “to make” valid. Clinicians recognize the validity within clients’ emotional responses. Validation requires radical genuineness on the part of the clinician to see the client as he/she is. Clinicians understand that clients’ responses make sense given the client’s current life context or situation.
caretakers, teacher, psychologists etc.). History taking is important in both interventions in order the therapist to formulate hypotheses and then design the treatment plan. The professional status of the therapist should be in respect of the patient’s case and the therapist should be transparent following the ethical code in terms of maintaining confidentiality. In addition, in both interventions the therapist should have in mind the building of rapport with the patient in order to achieve engagement and compliance with the treatment plan. Both interventions are underlying by the client’s motivation.
My purpose in pursuing my Bachelors of Science in Nursing (BSN) was to enhance my knowledge of the nursing profession in order to become a more effective nurse and leader in my field. For the past two years I have explored the realms of critical thinking, communication, diversity and therapeutic nursing interventions, working towards these goals. The BSN curriculum has supported these four areas of nursing knowledge and has provided me the opportunity to adopt new skills and resources that will improve my nursing capabilities and expand my horizons into new dimensions of nursing. Critical Thinking Critical thinking is an essential skill that I practice daily in my profession and continuing education. The courses in this Bachelor of Science
As the profession grows and evolve, so will the educational aspect of our profession. Occupational therapy educators and practitioners will be a catalyst within our profession in order to build on prior knowledge and experience and integrate new knowledge, experiential learning, and clinical reasoning to promote the integration of philosophical and theoretical knowledge that aligns with our values, ethics, and technical skills (Haynes & Jones,
I have learned about how the different nurse 's theories have evolved and influenced the current nursing practice. The information learned in Professional Roles and Values class gave me the skills to apply critical thinking, decision making, quality of care, safety, delegation and leadership to provide quality of patient-centered care to my patients, and in my community. Evidence-based practice class provided me with the knowledge of how to find the correct information, how to conduct a research and how to apply the new evidence-based findings in my clinical practice setting. The class of information management and application of technology taught me about how to manage information and technology and how technology must be used to deliver quality and safe patient care. The Organizational Systems class provided me with the information and skills needed to understand the roles of the different regulatory agencies.