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Cisco Supply Chain Management Case Study

998 Words4 Pages

Evidently, it was crucial for Cisco to make a major change to how Supply Chain and IT manages the business requirements and confirm that the capabilities needed are in place as well as assuring that the two components are working together simultaneously in order to shift from dysfunctional processes to attaining business results. To acquire this goal the company found that it would be most necessary for IT and Business to have a close relationship and work side by side to transform the supply chain. The business-IT arrangement is reinforced by arranging cycles that take after a "lead with design" approach. Therefore, Cisco wanted to focus on the significance of adjusting Business and Innovation Designs, and use an undertaking engineering system that encourages this arrangement. The BOST reference-structure and approach from Proact Business Transformation Inc. gave IT and business partners a common scientific classification, and sorts out between connected arranging models in light of four engineering …show more content…

Firstly, the company facilitated a proper change management to ensure that the systems adopted to ensure partner enablement were effective and highly attainable. Change management is an organizational approach necessary in ensuring that change is adopted well in an organization at the personal, enterprise and organizational levels. At a personal level, training was crucial in imparting skills on the systems to the employees. Furthermore, lane enablement was facilitated through a properly planned program management to ensure that the partner enablement was achieved. Also, Cisco ensured that shipments were done at the correct time and that the Service Level Agreements between the company and its customers were measured. Through the SLA measurement, it was easier for the company to gauge its ability to satisfy customers (Hua & Willems,

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