Consumer Behaviour
Consuming Motivation
25 January 2015
Jennifer Dollard
BAMPM Class C
Introduction: (200)
Clinical psychologist Dr Jeff Nevid defined motivation as “The term motivation refers to factors that activate, direct and sustain goal-orientated behaviour.. Motives are the “whys” of behaviour – the needs and wants that drive behaviour and explain what we do. We don’t actually observe a motive; rather, we infer that one exists based on the behaviour we observe.” (Nevid, 2013)
So, in its simplest form, motivation is what causes us to act, the incentive that makes a person do a particular thing. This can be something as small as getting a glass of water to quench thirst or as great as studying for four or more years in
…show more content…
It was his belief that “people possess a set of motivation systems unrelated to rewards or unconscious desires” and “people are motivated to achieve certain need”. It was his belief that in fulfilling one need, it freed a person to move on and fulfil their next need. In his 1943 paper “A Theory of Human Motivation”, Maslow illustrated his theory by creating the “Hierarchy of Needs” pyramid. The model suggests that motivation is just a means of satisfying our physiological, safety, love and belonging, esteem and status and self-actualization needs. The pyramid is broken down into the above five stages with the most basic needs at the bottom, suggesting that these needs must be fulfilled before progressing …show more content…
This type of conflict is a common occurrence in the auto industry. If, for example, a consumer requires new break pads or disks on their car but they would rather spend their money on something else, they then run the risk of their breaks failing which could result in a crash. Both alternatives are undesirable but usually the customer will pick the less dangerous
The utility of this philosophy is clear only demand exceeds offer. Its greatest draw back is that it 's not forever necessary that the client on every occasion purchases the cheap and simply on the market product or services. 2. Product
An example of a product that customers being less responsive to would be buying mouthwash because if there was a major price change it would only cause a small change in the amount
The addictive food that is sold by supermarkets is made to appeal to the consumers’ taste and make them addicted to it. In Michael Moss’ “The Extraordinary Science of Addictive Junk Food,” he mentions that the potato chip is a snack that provides a feeling of pleasure as well as a rewarding sensation in the brain through its coating of salt and fat (490). Small details food companies put in the food make a difference in the taste, which tends to attract more consumers without them aware of how they are being addicted to the food. In food companies’ perspective, the engineering of food to add more flavor and attract more consumers has no issue since it is how companies make their profits. Stephen Sanger, head of General Mills and the Yoplait brand, was able to produce $500 million in revenue from a new dessert that originated from the yogurt since it maintains a nutritive image with consumers (Moss 475-476).
The Road: A Breakdown of Maslow’s Hierarchy of Needs In Cormac McCarthy’s post-apocalyptic novel, “The Road”, a man and his young son find themselves on a journey fighting for survival through a dark and desolate world. With no identity or any hope in the future, the characters are faced with many compromising decisions. Two levels of Maslow’s Hierarchy of Needs, the physiological and safety levels provide the most motivation and validation for the characters’ actions throughout the novel. There are 5 major levels to Maslow’s Hierarchy of needs; physiological, safety, emotional, esteem, and self-actualization (Maslow 1).
In 1920 Sigmund Freud described the id, ego and superego in his essay “Beyond the Pleasure Principle.” He introduced the idea of defence mechanisms, which we humans use to suppress anxiety created when we feel we cannot do what we want and still be rational. While Freud was the first to describe the concept of these mechanisms, it was one of his colleagues who identified one defence mechanism in particular a few years earlier. In 1908, Ernest Jones wrote the article “Rationalization in Every-Day Life”. In his article, he stated that “Everyone feels that as a rational creature he must be able to give a connected, logical, and continuous account of himself, his conduct, and opinions, and all his mental processes are unconsciously manipulated and revised to that end.”
David McClelland is an American Psychologist, he has devloped his needs of theory which called McClelland’s theory of need. Also, some of the people will called it as Three Needs Theory. McClelland’s three needs of theory is created in 1961 in his book “The Achieving Society”. In the fact that, this McClelland’s theory of needs is depend on Maslow’s hierarchy of needs. David McClelland has elaborated about his required of the needs theory.
For example, several years ago at work I had made a decision to provide a certain type of door for a customer for their cooler; although, the door included the customer’s features and requirements for the
The first one is Maslow’s need theory which is a motivational theory that illustrates the five types of human being needs in hierarchical pyramid structure. The first type of Maslow’s hierarchy is psychological need such as air, food, shelter, water. The second type is safety needs such as security from outside threats and freedom from fear. The third type is belongings need such as friendship, trust and acceptance, receiving and giving affection and love. The forth type is esteem needs such as self-respect and to be respected from others.
Maslow’s Hierarchy of Needs Countless psychologists have theorized about human behavior, but few theories have had the impact that Abraham Maslow’s Hierarchy of Needs has had. Maslow was looking to explain the motivation behind people’s actions. He developed his theory to represent the needs people need to meet to be comfortable in their living situations. Based on Maslow’s theory, phycologists can determine why people partake in the actions they do. For example, people who do not feel belonging and love as children are more likely to join gangs or other organizations to gain a sense of belonging.
The buyer's bargaining power is moderate. There are many companies in market providing similar products. Because of this reason, buyers such as hospital and other healthcare organization have an option to
This theory is proposed by Araham Harold Maslow by year 1954. There are 5 different needs in this theory which consists of: Physiological; Safety; Belongingness; Need for esteem and Self-actualization. Maslow believed that a man being motivated by the needs he wants to satisfy. So, the fundamental needs must be satisfy in order to begin motivating behavior (Adiele and Abraham, 2013). 1) Physiological Physiological needs is fundamental and most basic need for human survival.
3- Threats of substitute products 4- Bargaining power of customers 5- Bargaining power of suppliers Practical implementation of the Model:
Five Levels in Maslow's Hierarchy of Needs and How They Influence Us Abraham Maslow, who was an American psychologist created a hierarchy of needs. There are five levels, with the basic needs at the bottom. He explains that if the basic needs are not satisfied we cannot move up the pyramid, despite a few instances (Lilienfeld et al., 2016). The first level is physiological needs which is satisfying hunger, thirst, and fatigue. Physiological needs influence us because if we are not satisfying our hunger, we can lose weight, or be malnourished.
Maslow’s hierarchy of needs. This theory lies on the premise that people can rarely achieve their full potential without having met their basic needs; if the target population lacks of basic needs, any intervention that does not address this particular issue will fail. Maslow’s hierarchy of needs is based on the physiological and psychological needs. Once these needs are covered, we will be able to engage someone to change habits in order to achieve our goals. It is highly important to recognize the target population and their basic needs.
Nowadays, most of the corporations’ top managements and CEOs understand how significant employee motivation is in the workplace as well as in the business environment. AirAsia is one of those successful corporations which focus on its employee motivation and rewarding system by holding onto theories such as the McClelland’s Three-Needs Theory and Maslow’s Hierarchy of Needs Theory. McClelland’s Three-Needs Theory proposes that there are three major motives in work which are the needs for achievement, power and affiliation. By practicing this theory, AirAsia would have better guideline and standards in recruiting and promoting its employees.