Case Study: Fon Kok Case

1.Ms.Jeslyn is feeling pressure from Mr.Tan, because Mr.Tan everything also report to her, he don’t want to directly report to Mr.Chiam. Mr.Tan always show his emotional to Ms.Jeslyn.

2.Mr.Tan subordinate ( 2 salesman )

a.James: The sales target of James at March is RM80,000 and he achieved it. And Mr.Tan suggest companies should reward James. So the company decide to give him three months probation to see how his performance in next two months.

b.Eric : failed to achieve the monthly sales target set by company RM180,000. At March he only has RM130,000 sales. He also did not have written his sales report to Mr.Tan. Mr.Tan say that maybe the problem is Eric has family as commitment and a burden. His income does not enough to pay for his family.

e.UWC promised Mr.Tan that no matter what project they issue, the first vendor list will be Fon Kok.

f.In next week , Company Paradigm will send 2 to 3 Audit to Fon Kok

i.The Audit will check Fon Kok Company system , they need a systematic company to make sure they have enough supply. ii.They need a Fon Kok Company Profile.

g.If they agree to partnership, their purchasing power is big enough, at this point, it can make huge profit for Fon Kok.

11.Company UMS

a.UMS is a big company stay in KL , if Fon Kok can take this business up, it can make huge profit for the company itself too.

b.Company HerryCoin are the proxy of UMS. They will only use UMS product.

c.Their one time purchase order will go up to 200,000 to 300,000 pieces.

d.Mr.Tan already settle down the partnership problem with company UMS. UMS proxy already agrees to start business with Fon Kok.

12.Mr.Tan request rewards from Fon Kok.

a.Mr.Tan said that he works for Fon Kok 20years.

b.In previous time , Mr.Tan said that he heard somebody say Mr.Chiam want to replace him if he unable to work for Fon Kok.

c.Mr.Tan also mention that the previous boss of Fon Kok owes him RM26,000 in

15.He willing to shut down his engineering shop FKT if possible . Because he wants to concentrate at Fon Kok.

16.Mr.Png suggest to Mr.Chiam about Mr.Tan issue:

a.Give him a director title without share and give him company profit from 5percent to 10%.

b.Mr.Png said that he can replace Mr.Tan by 2 Sales Manager with salary Rm5,000 if necessary.

c.But if Mr.Tan quit from Fon Kok will cause a big damage to the company. He can start up a new Bolt and Nuts business to fight with Fon Kok and take over the Fon Kok existing customer.

d.Mr.Tan put his place too high. He does not meet the requirement yet.

17.Mr.Png request to restructure Fon Kok after everything complete.

a.Mr.Png suggest Mr.Chiam to promote Mr.Tan as Sales Director.

b.Mr.Chiam minimum need hold company 40 percent share.

c.Mr Chiam need to start company SOP as fast as he could.

d.Hire an office boy to assist