Case Study: Hilti Group

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TASK 1: Analyze the impact of organizational objectives, values and culture on the leadership and management role Hilti Group headquarters are located in Schaan, principality of Liechtenstein, where the company was founded in 1941 by brothers Eugen and Martin Hilti. All company shares are held by the Martin Hilti Family Trust, a fact that ensures long-term continuity and the ongoing development of the company. Hilti stands for exceptional innovations, the highest quality and direct customer relationships. Some two-thirds of Hilti’s 22,000 worldwide employees work directly on behalf of customers in Hilti sales organizations and technical service units. They generate more than 200,000 daily interactions with customers, creating the basis for the ongoing development of new products and services. Hilti offers products, systems and services that have leading-edge technology and provide professional customers in the construction and energy sectors with innovative solutions that feature outstanding added value. Active in more than 120 countries, Hilti not only operates production facilities and R&D centers, but is also involved in various international technology partnerships. Their portfolio covers a wide range of leveling & alignment tools, power tools, diamond machines, anchors, installation and firestop chemicals. The Group’s strategy is aimed at sustainable value creation through market leadership and differentiation. The overarching goal & objective is “to create

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