Case Study Of Cocktail And Nails Spa

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1. Introduction Cocktail&Nails Spa is located in the heart of Upper East Side offers a complete relaxing day spa experience. Natalia Dabrowska, the main owner, loves nails and she has been in this industry for a long time. She knows that in NYC there is a lack of beauty salons which fully customer’s needs, most of them provide unprofessional service and stuff are being rude and inpatient. Based on own experience gained at nail salons, she knows how important it is to make customers smile after a long and stressful day at work. Nowadays, many people, go to nails salons to relax and treat themselves, to high-class service and to a bar to have a drink and forget for a minute about all the problems. Natalia’s idea is to combine these two things…show more content…
Massage, a glass of wine, together with manicure and pedicure, will be waiting for potential customers. Both parties’ individuals will be welcome. 2. Executive Summary Cocktail&Nails Spa combines a nail salon/spa, a massage place and relaxing lounge with a bar and a garden area. It specializes in services for feet and hands as well as organic facials. It will also offer event planning for bridal showers, birthdays or other social occasions. Each part of the spa offers different services: full body massage, waxing, lash extensions, facials and nails. Each of these services is designed to nurture one’s complete self, and, in turn, improve self-image. Between these service rooms is located little bar area and the garden in the back. Cocktail&Nails Spa’s culture can be explained by friendship between employees and commitment among high quality, focus on performance and positive energy. Both, the owner and manager, proactive leaders will motivate all the coworkers, help them train and prioritize their goals. Cocktail&Nails Spa focuses not only on profit also on relation with employees, responsiveness to their leaders and equal opportunities in work place and community…show more content…
Cocktail&Nails offers 3 ultra-chic, ultra-comfortable treatment rooms with the finest spa linens, equipment and manicures, pedicures, eyelash extensions, massages, facials, waxing, together with martinis and mimosas. Their beautiful backyards relaxing and atmosphere will take every costumer away from all problems… It’s an unbeatable spot for all types of gathering, from bridal to bachelorette to birthday

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