Case Study Of Nestle's Maggi And Mother Dairy

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A consumer is basically a person who purchases goods and services for his own personal use. All of us can be regarded as consumers in one way or the other since we all buy goods and services for our survival on this planet. Nowadays we can see that consumers are being cheated in a number of ways. For example, they are charged high prices for inferior quality of goods, sometimes they are provided with less quantity than actually demanded and we can also see traders trying to sell their expired products to consumers by deceiving them. This leads to black marketing and hoarding. Traders have no concern for the health and safety of consumers and this is quite evident from the recent case of Nestle’s Maggi and Mother Dairy which were challenged to be unfit for human consumption. High level of lead was found in the seasoning of Maggi which is believed to cause complications and is hazardous to the human body. So far as mother dairy is concerned, traces of detergent were found in Mother Dairy’s milk. Moreover it becomes easy to deceive those customers which are illiterate and are not aware of their rights. Hence, there was a strong need felt to protect the consumers from falling in the evil trap of traders. As a result, many legislations were formed (Like The Indian Contract Act, 1872, Sale of Goods Act, 1936, The Food Safety and standards Act, 2006, The Dangerous Drugs Act, 1952, Standards of Weights and Measures Act, 1976, The Prevention of food adulteration act,1954, Consumer

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