Capri hotel targets mostly to business people who came over to Singapore for overseas business work. Not only that, it also targets travellers as it is located closely to Changi Airport and there is convenient public transport to bring them around Singapore. Capri provides the freedom for them to work and surf easily. One@Changi, is conveniently located in the heart of Changi Business Park within walking distance to Expo, Tenah Merah and Simei MRT station. It is one of the two mixed-use developments that comprise of Changi City Point and Capri Hotel.
Besides, Hilton Kuala Lumpur provides meeting room to the guest and the guest can have a meeting for their business. Other than that, the target market of Mandarin Oriental Kuala Lumpur is quite similar with Hilton Kuala Lumpur. Mandarin Oriental Kuala Lumpur also targeting the business traveler, but Mandarin Oriental Kuala Lumpur is the nearest hotel to KLCC. Thus, the guest can be a business traveler or semi traveler. The guest that staying in Mandarin Oriental Kuala Lumpur can feel relax in the KLCC park or shopping in the Suria KLCC.
For this purpose, the business of spa industry has increased, as it claims to provide ultimate experience for the customers and provide refreshment and enjoyment to the consumers. Thus, the travel and tourism industry of Saudi Arabia has focused upon the wellness and fitness industry and invested in spa centres so as to enhance the experiences of the international travellers in the country. This would enable the travel and tourism industry to enhance the experiences of the consumers and improve the quality of hospitality services. The youngsters are the main consumer segment in the spa centres and they tend to concentrate on fitness and wellbeing. Moreover, the amount of refreshment and relaxation gained after
Hotel rooms, restaurants, cafeterias are all goods and services that can be produce by a hotel. Shangri-La Hotel serves different types of rooms due to the different types of customers. Some customers visit for leisure purpose while some customers visit for business purpose. So, different types of customers have their own special needs for their rooms. Therefore, Shangri-La Hotel may serves the customers according to their needs towards the condition of the room.
According to the article “Travel & Tourism, Economic impact 2015, Hong Kong”, Travel and Tourism in Hong Kong will generate 380,000 jobs directly by 2025. (Turner) Tourism in Hong Kong is a labour intensive industry and has the potential to create more jobs per unit of investment than any other industry. According to the article, “Economic Benefits of the Independent Visitor Scheme for Hong Kong: How Large Are They?”, the growing rate of employment which generated by tourism is great and rapid, it serves a leading role in generating jobs among the four pillar industries in Hong Kong. (Sung, 2014) Moreover, tourism industry can also significantly cater for the employment of women and ethnic minority groups. The potential costs of tourism brought to Hong Kong socially may be the extra pressure put on transportation services.
Which occupied almost half of all hotel industries in China at that time,generally speaking,during this 30 years foreign investment in star hotels only account for less then 5% of the hotel investment market in China,however the main part of hotel industry in China has been change to real estate development industry and international hotel management company brand,our local luxury become increasingly marginalized.At the end of 2011,foreign investment occupied 4.22%,and at the end of 2012 foreign investment accounted for 4.13% . (China Hotel Management Present Situation And Development Trend in the Future,n.d) According to the statistic of 2012，the development of State Owned hotels was unbalanced，east part of China had obviously advantages,and all the indexes of the 50 main cities in the top ten city is Shanghai, Sanya , Guangzhou，Nanjing and other cities in the
Industry analysis The industry in which Shangri-La hotel originally compete in largely is hospitality industry. It is a broad category of fields that includes accommodation, theme parks, event planning, cruise line, etc. Aware of the trends in pet industry, Shangri- La hotel want to offer their customers a pet friendly hotel that includes accommodation to pets that brings along by their owner for traveling. Economic Pet industry often called as recession resistant because it has been growing and surviving during the economic downturn while the other industries have faltered and suffered. According to the research of American Pet Products Association, it is estimated to hit $53 billion this year and also enjoyed the average growth of 5% for the past five years (Pawsible
Most of businesses and industries in one’s country are greatly needed to get involved with the brand expansion and use joint venture strategy to develop an innovation and enhancement of company and to maintain good business internationally as well as company’s image and standards. The expansion of its companies is encouraged by the Chinese government and aiming to turn the country into a center of innovation. The projected outlook of this incident is a world-class car. Daimler has already taken a stake in BAIC, the car division of Beijing Automotive Group. Before proceed to this project, the Chinese need to improve the quality of their vehicles.
In case of Shangri-La hotel it has noted that room division gains 68% of total hotel revenues as there are five different departments including front office, reservation, housekeeping, uniformed services and telephone are linked together by rooms division. Customer satisfaction is the top most priority of room division manger or director, the professionals make sure that customers are fully satisfied since the time they enter in the hotel till the time they check
The aim of this essay is to compare two 5-star accommodation properties such as hotel, resort, boutique hotel and others. Therefore, the hotel or resort that I have chosen is Grand Hyatt Kuala Lumpur and The St.Regis Langkawi Resort. Grand Hyatt Kuala Lumpur is a 39-storey hotel and it is opened on the 24 August 2012 and there are total of 412 spacious guestrooms, including 42 suites in this hotel (Wikipedia.org, 2016) The rooms in this hotel ranging from 47 square meters to 340 square meters. This hotel is a luxurious urban retreat and amongst the best hotels in Kuala Lumpur and it is a 5-star hotel. Grand Hyatt hotel is located in the heart of Kuala Lumpur central business district which also located at the Golden Triangle which there are