Case Study Of UPS: Teamsters Negotiation Of 1997

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UPS-Teamsters Negotiation of 1997 MAN4441 Group Project Wells Buzzet, Melissa McCullers, Marco Medina, Carla Sam The Events Leading Up to the Conflict and Negotiation o UPS is the world’s largest package delivery company and a leading global provider of specialized transportation and logistics services o Founded in 1907  James Casey founded the American Messenger Company, which turned into the Merchants Parcel Delivery, and eventually became UPS, with its consolidated delivery services  Started with bikes, then motorcycles with a model T Ford, then trucks, then eventually air delivery o Headquartered in Sandy Springs, Georgia o Ups known for brown delivery trucks and uniforms, nicknamed brown o Delivers more than 15 million packages a day to more than 6.1 million customers in more than 220 countries around the world o 9th largest airline, owning 600 chartered aircraft o More than 83% of UPS’s revenues is generated in the United States o Major business strategy was to hire mostly part time workers, which was attractive to young workers o Little chances of job advancement regardless of short term contract worker o Strike began in August 4th, 1997  Over 180,000 workers went on strike o Centered on 2 key issues:  Increasing use of part time workers  Controls of UPS pension funds by Teamsters Union o Ron Carey stated negotiation talks before hand was fruitless; UPS would not budge o In 1994, UPS announced, in violation of a previously signed

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