Basic Housekeeping Case Study

College Of Business Hospitality & Tourism Studies

MGT 512: Basic Housekeeping

Assignment 1: 5S Event Case Study

QUESTION 1

DEFINE BASIC HOUSEKEEPING YOUR OWN WORDS

There are various definitions of basic housekeeping, but to my knowledge I define them as follows:

1) Basic House Keeping to my perceptive is doing basic cleaning or setting up of task either at your house or a workplace. For example, my wife at home does general housekeeping duties such as cleaning of bathroom, tidy up the bedroom etc.

2) Basic Housekeeping could further be defined at organizational level as managing, maintaining and sustaining of activities. For example, frontline employees ensuring task allocated be organised in standard manner. This will further

The 5 S is usually the first method any organisations implements to facilitate the application of other techniques that improves the processing structure. According to Peterson & Smith, (2001) the 5 S is a concept and system of process adopted to enhance clean workplace, improve labour productivity and generally intended to eliminate waste. The concept is simple and practical way to instil a quality culture at various work places. It is relatively easy to undertake and requires minimal additional resources, hence, the main reasons various organisation apply the 5 S concepts are as follows:

1. The workplace becomes cleaner, safer, well organised and more pleasant. For example in the case study the action taken after the workshop has shown a well organised Anesthesia Work Room.(second picture)

2. Floor space utilization is improved which is clearly indicated in the second picture after the action taken.

3. Workflow becomes smoother and systematic and the non-value added activities are reduced.

4. Time for searching of tools, materials and documents are minimized. This could be seen in the second

If seen from the organizational point of view, the 5S program discussed in the Anesthesia Work Room aims at the specific goals of improving working conditions and creating a quality environment which will inspire employees to transform their potential into realizations. But again the question is whether the 5S program always implemented in the same manner. The answer will surly ne no. Thus, it is necessary to understand the real needs and goals of the individual organization before designing and implementing it. If seen closely and in this new reality, it is more and more difficult to increase the competitive edge, which represents a challenge that demands organization to pay attention, act, and exercise constant monitoring program.

As seen in the case study and based on the observations it is presumed that lack of mechanisms allowing the organisation to establish and evaluate their performance after the implementation of the 5S program. Thus, the goal of 5S concept was to introduce an assessment tool to identify the weakness which could be viewed as another methodological option strongly committed with the search for improvement, attained through the workshop. Below briefly outlines the implementation process of the 5 S in align with the